China Internet Watch https://www.chinainternetwatch.com China Internet Stats, Trends, Insights Tue, 02 Jul 2024 12:21:02 +0000 en-US hourly 1 https://www.chinainternetwatch.com/wp-content/uploads/cropped-ciw-logo-2019-v1b-80x80.png China Internet Watch https://www.chinainternetwatch.com 32 32 China’s Top 50 Global Brands for 2024 https://www.chinainternetwatch.com/30833/brandz-top-brands/ Tue, 02 Jul 2024 12:20:59 +0000 https://www.chinainternetwatch.com/?p=30833 The latest report from Kantar BrandZ, “2024 China’s Top 50 Global Brands,” highlights the dynamic growth and global reach of Chinese brands. The study, which has been conducted annually, provides valuable insights into the leading Chinese brands that have made significant impacts in international markets.

Top Performers

ByteDance, Xiaomi, and SHEIN lead the list, showcasing the strength of Chinese brands in the entertainment, electronics, and fashion sectors.

Lenovo, Huawei, and AliExpress also remain strong contenders, emphasizing the diversity and innovation in China’s tech and e-commerce industries.

Sector Growth

Smart devices, automobiles, and e-commerce experienced the fastest brand power growth, with China’s industrial ecosystem and technological innovations providing a competitive edge.

Consumer electronics, entertainment apps, and online fashion account for a substantial portion of the brand power growth.

Brand Expansion

Chinese brands have successfully penetrated international markets, with notable growth in regions like Europe, North America, and Southeast Asia.

Brands like BYD and NIO in the automotive sector, and OPPO and Vivo in consumer electronics, have expanded their global footprints, contributing to the increasing brand power.

Market Trends

The report highlights a shift in consumer preferences towards brands that offer meaningful differentiation and high engagement. Brands that have successfully created unique and compelling brand experiences have seen significant growth.

There has been a notable increase in the brand power of mid-sized brands, indicating a shift from the dominance of top-tier brands to a more competitive landscape.

Notable Brand Highlights

  • ByteDance: As a global leader in digital content and social media, ByteDance’s platforms like TikTok have become household names worldwide, driving significant brand recognition and engagement.
  • Xiaomi: Known for its high-quality yet affordable electronics, Xiaomi continues to expand its product lines and market reach, solidifying its position as a leading global brand.
  • SHEIN: The online fashion retailer has disrupted traditional retail with its fast-fashion model, capturing a significant global market share and expanding rapidly across multiple regions.
  • BYD: In the automotive sector, BYD’s focus on electric vehicles has positioned it as a key player in the global shift towards sustainable transportation solutions.
  • OPPO and Vivo: These smartphone giants have continued to innovate and expand their international presence, offering advanced technology and appealing to a broad consumer base.

Strategic Insights

The report suggests that the key to the success of Chinese global brands lies in their ability to offer meaningful differentiation and engage deeply with consumers. Brands that can innovate and adapt to changing consumer preferences will continue to thrive in the competitive global market.

  • Consumer Engagement: Successful brands have invested in understanding and meeting the functional and emotional needs of their consumers, creating strong brand loyalty and advocacy.
  • Technological Innovation: Continuous investment in technology and innovation has enabled Chinese brands to stay ahead of the curve, offering cutting-edge products that resonate with global consumers.
  • Global Strategy: A tailored approach to international markets, considering local preferences and cultural nuances, has been crucial for the expansion and acceptance of Chinese brands abroad.

Top 50 Brands from Kantar BrandZ 2024 China Global Brands

  1. ByteDance
  2. Xiaomi
  3. SHEIN
  4. Lenovo
  5. Huawei
  6. AliExpress
  7. Haier
  8. TEMU
  9. OPPO
  10. Hisense
  11. TCL
  12. Tencent
  13. vivo
  14. Chery
  15. BYD
  16. Anker
  17. DJI
  18. MiHoYo
  19. OnePlus
  20. Kuaishou
  21. realme
  22. GWM
  23. TP-LINK
  24. HONOR
  25. Lynk & Co
  26. MAXUS
  27. Insta360
  28. WORX
  29. Lilith
  30. Century Games
  31. JAC
  32. Roborock
  33. CHANGAN
  34. Geely
  35. Midea
  36. DiDi
  37. POCO
  38. ECOVACS
  39. Trip.com
  40. Magic Tavern
  41. Habby
  42. Tsingtao Beer
  43. EcoFlow
  44. Infinix
  45. IGG
  46. Kunlun
  47. eufy
  48. 37Games
  49. NetEase Games
  50. LightInTheBox

BCG: The most innovative Chinese companies

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What’s different in 618 Shopping Festival 2024? https://www.chinainternetwatch.com/47074/whats-different-in-618-shopping-festival-2024/ Mon, 01 Jul 2024 05:58:03 +0000 https://www.chinainternetwatch.com/?p=47074 In an aggressive move to streamline operations and enhance consumer experience, China’s leading e-commerce platforms, including Alibaba’s Tmall, Taobao, and JD.com, have significantly revamped their strategies for the 2024 618 Shopping Festival.

This mid-year retail bonanza, initially started by JD.com, has evolved into a crucial battleground for e-commerce dominance.

Strategic Overhaul: Eliminating Pre-Sales

For the first time, both Alibaba and JD.com have abolished the pre-sale mechanisms that have been a staple of past 618 festivals.

The pre-sale model, while beneficial for brands in securing early sales, often led to consumer frustration due to complicated purchasing processes and prolonged delivery times.

The cancellation aims to simplify the shopping experience and enhance satisfaction by emphasizing immediate availability and competitive pricing.

Content-Driven Commerce and Live Streaming

In a bid to capture consumer attention and drive sales, platforms are heavily investing in content-driven commerce in recent years.

Livestreaming has emerged as a pivotal tool, with platforms like Taobao Live and JD Live featuring high-profile celebrities and influencers to attract millions of viewers.

This strategy is bolstered by the success of Douyin (TikTok) and Kuaishou, which have integrated more robust e-commerce functionalities to leverage their vast user bases.

Broad Product Range and Competitive Pricing

This year’s 618 festival has seen a surge in sales across diverse categories, from electronics to beauty products and new energy vehicles (NEVs).

For instance, Xiaomi reported 1 billion yuan in sales within the first 13 minutes of the event, underscoring the high demand for tech products.

Concurrently, JD.com and Taobao have introduced aggressive pricing strategies to lure price-sensitive consumers, including substantial discounts and subsidy programs aimed at undercutting rivals like Pinduoduo.

Enhanced Customer Service Initiatives

Improving customer service has been a focal point for these platforms. JD.com has rolled out services such as “Free At-Home Return” and expanded support for large-item returns, aiming to streamline the shopping experience.

Both JD.com and Taobao have also refined their policies on delayed shipments and customer service responsiveness, ensuring a smoother and more satisfying shopping experience for users.

Integration of Online and Offline Channels

The integration of online and offline shopping experiences is another notable trend. Platforms like Meituan and JD.com have expanded their reach to include offline retail, enhancing convenience and immediacy for consumers.

This hybrid approach aims to offer a seamless shopping journey, bridging the gap between digital and physical retail spaces.

618 Shopping Festival in 2024

The perception of the “618” shopping festival among consumers has been gradually declining as e-commerce platforms continuously roll out “billion-dollar subsidies.” This year, major platforms like Tmall and JD.com announced the cancellation of the pre-sale model during “618,” impacting both consumers and merchants.

For consumers, this means quicker access to desired products without the wait. For merchants, the shift to immediate sales is expected to boost the end-market performance in May but may lead to a decline in June.

Different consumer groups also exhibit distinct preferences for purchase channels. “Taste connoisseurs” and “prudent and respectable” consumers tend to purchase products offline, correlating with the distribution of high-end sales channels. The “thrifty and conformist” group values the reliability and low prices of online platforms, while “savvy and independent” users balance both online and offline channels, leveraging their ability to gather information and select optimal purchasing opportunities.

AI-Powered “618” Sales Surge

The growing influence of AI technology has penetrated daily life, with consumer demand for AI smart terminals increasing. During “618,” manufacturers have actively promoted AI terminal products.

Various brands launched new products and participated in platform promotions to meet consumer demand and expand the AI product market. Notable launches included Lenovo’s ThinkPad, Yoga, and Xiaoxin series; ASUS’s new Wuwei series; Huawei’s MateBook X Pro series; and HP’s Star Book, all performing well during “618.”

Xiaomi’s performance during “618” was particularly impressive, with cumulative sales across all channels reaching 26.3 billion yuan, setting a new record. Xiaomi led in mobile phone sales across platforms like JD.com, Tmall, Pinduoduo, Douyin, and Kuaishou, securing top positions in various price segments.

Retail Innovations and Performance Highlights

The “618” festival has also seen significant innovations and performance improvements across the retail sector:

  • JD.com: Reported record transaction volumes and order numbers, with JD Live order volume increasing by over 200% year-over-year. Major brands like P&G, Vivo, Midea, iQOO, Deschmann, Haier, Feihe, Aptamil, Gree, and SK-II were the most popular during JD Live broadcasts.
  • Xiaomi: Achieved outstanding sales across its ecosystem, with strong performance in home appliances and smart devices. Products like Xiaomi TVs, air conditioners, washing machines, and AIoT devices topped sales charts on multiple platforms.
  • Tmall: Simplified shopping mechanics, eliminated pre-sales, enhanced 88VIP member benefits, and offered significant promotions, resulting in over 190,000 small and medium-sized merchants doubling their sales year-over-year.
  • Red (Xiaohongshu): Emerged as a strong contender in the e-commerce space, with live streaming orders increasing 5.4 times compared to the previous year, driven by both buyer and store broadcasts.

The “618” shopping festival of 2024 highlighted significant shifts in consumer behavior and market trends. The integration of online and offline channels, the proliferation of AI-powered products, and innovative sales strategies have driven substantial growth and transformation in the retail sector.

As the market continues to evolve, consumers can look forward to enhanced shopping experiences, while companies can capitalize on new opportunities to stay competitive.

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Chinese e-commerce giants achieved an annual revenue growth rate of 41% https://www.chinainternetwatch.com/47187/top-5-global-e-commerce-giants/ Tue, 25 Jun 2024 06:58:00 +0000 https://www.chinainternetwatch.com/?p=47187

A recent report by the Korea Economic Research Institute (KERI) has unveiled the competitive dynamics in the global e-commerce sector.

The report identifies Amazon (USA), JD.com (China), Alibaba (China), Pinduoduo (China), and Coupang (South Korea) as the top five e-commerce companies by revenue.

Notably, Chinese e-commerce giants JD.com, Alibaba, and Pinduoduo (the parent company of Temu) have achieved an astounding average annual revenue growth rate of 41.0%, securing three spots among the global top five in e-commerce revenue rankings.

KERI's analysis highlights a significant shift in the e-commerce landscape, marked by AliExpress's entry into the South Korean market in 2018. At that time, the global e-commerce market was valued at $2.9 trillion. Within a few short years, the market has nearly doubled in size, reaching a staggering $5.8 trillion, driven by the rapid growth and increasing influence of online shopping worldwide.

Competitive Dynamics in South Korea

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Alibaba’s Strategic Investments Yield Mixed Results in Q1 2024 https://www.chinainternetwatch.com/31097/alibaba-quarterly/ Wed, 15 May 2024 12:28:02 +0000 https://www.chinainternetwatch.com/?p=31097 Alibaba Group Holding Limited reported a robust performance for the quarter ending March 31, 2024, showcasing a strategic rebound and growth across its diverse business segments.

The e-commerce giant’s focus on enhancing customer experience and strategic investments has resulted in notable year-over-year growth, despite challenging market conditions.

Strategic Initiatives and Business Review

Alibaba’s strategic initiatives have significantly impacted key sectors, including e-commerce, cloud computing, digital media, and logistics. The company’s focus on improving user experience, technological advancements, and expanding international commerce has paid off.

  • E-commerce: Alibaba’s Taobao and Tmall Group saw a 4% year-over-year revenue growth, reaching RMB 93.2 billion, driven by a 5% increase in customer management revenue. The group also reported double-digit growth in online GMV and orders.
  • Cloud Computing: The Cloud Intelligence Group reported a 3% revenue increase, reaching RMB 25.6 billion, with a notable 45% rise in adjusted EBITA. This growth was driven by higher adoption of public cloud services and AI products.
  • International Commerce: The Alibaba International Digital Commerce Group experienced a 45% revenue increase to RMB 27.4 billion, thanks to strong performance in cross-border e-commerce, particularly from AliExpress.
  • Logistics: Cainiao Smart Logistics Network’s revenue surged by 30% to RMB 24.6 billion, primarily due to increased demand for cross-border fulfillment services.
  • Local Services Group: Reported a 19% revenue increase to RMB 14.6 billion, driven by Ele.me and Amap’s strong order growth.
  • Digital Media and Entertainment Group: Revenue slightly decreased by 1% to RMB 4.9 billion, despite growth in Alibaba Pictures and Damai.

Financial Highlights

Alibaba’s financial results for the March quarter demonstrated resilience and strategic growth:

  • Revenue: The company reported a 7% year-over-year increase in revenue, totaling RMB 221.9 billion (US$30.7 billion).
  • Income from Operations: Despite a 3% decline, income from operations stood at RMB 14.8 billion (US$2.0 billion).
  • Net Income: Net income attributable to ordinary shareholders decreased by 96% to RMB 919 million (US$127 million), mainly due to investment losses.
  • Adjusted EBITA: Non-GAAP adjusted EBITA decreased by 5% to RMB 24.4 billion (US$3.3 billion).
  • Share Repurchases and Dividends: Alibaba repurchased US$12.5 billion worth of shares in fiscal 2024 and announced a US$4.0 billion dividend.

Alibaba’s Q1 2024 results highlight the success of its strategic initiatives and investments in enhancing customer experience and technological infrastructure. The company’s focus on e-commerce, cloud computing, and international expansion positions it well for future growth. As Alibaba continues to innovate and adapt, it remains committed to delivering value to shareholders and capturing new market opportunities.

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Top 50 Mobile Apps in China in Q1 2024 https://www.chinainternetwatch.com/30778/top-mobile-apps/ Wed, 15 May 2024 06:30:00 +0000 https://www.chinainternetwatch.com/?p=30778

China's mobile internet is booming, with active users surging past 1.23 billion in March 2024, a jump of over 20 million year-on-year, according to QuestMobile.

This growth underscores the continued dominance of mobile in China's digital landscape. QuestMobile also unveiled its ranking of the top 50 apps for Q1 2024 (below) across diverse categories, providing a fascinating snapshot of the apps captivating Chinese consumers.

The list, which excludes categories like app stores, carrier services, and gaming platforms, highlights the leading app in each sector based on average MAU over the three-month period.

Unsurprisingly, Tencent's WeChat reigns supreme, towering over the competition with over 1 billion MAU. It's the only app to breach the 1 billion user mark, solidifying its status as the undisputed king of China's mobile ecosystem.

Alibaba's Taobao and Alipay secure the second and third spots with 921 million and 800 million MAU, respectively, demonstrating the end...

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Top 10 e-commerce apps in China in Q1 2024 https://www.chinainternetwatch.com/30760/mobile-shopping-apps/ Mon, 13 May 2024 06:00:00 +0000 https://www.chinainternetwatch.com/?p=30760

China's e-commerce market continues to evolve, with leading platforms solidifying their dominance and adapting to new consumer behaviors, according to QuestMobile's "2024 China Mobile Internet Spring Report."

The report reveals a clear trend towards greater concentration in the mobile shopping sector. The top 10 e-commerce apps have all experienced growth in monthly active users (MAU), signaling an increasingly competitive landscape where established players are capturing a larger share of the market.

Alibaba, Pinduoduo, and JD.com Reign Supreme

Alibaba's Taobao platform remains the undisputed leader, boasting 928 million MAU in March 2024, significantly ahead of Pinduoduo (677 million) and JD.com (507 million). 

The year-on-year growth rates for these three giants were particularly noteworthy, highlighting their ability to attract and retain users in a mature market.

Holiday Shopping Fuels Growth

The report highlights the impact of major shopping festivals on e-...

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AI Patent Landscape in China https://www.chinainternetwatch.com/43838/ai-patent-landscape/ Tue, 30 Apr 2024 05:36:00 +0000 https://www.chinainternetwatch.com/?p=43838

As China cements its position as a global technology leader, recent data highlights its prowess in artificial intelligence (AI). A new report by IPRdaily, a global intellectual property information service provider, has unveiled the top companies dominating the AI patent scene in China, showcasing the competitive edge and innovative capabilities of these tech giants.

Dominance in AI Patents

Tencent and Baidu have emerged as the leaders in AI invention patents in China, claiming the top two spots with 15,626 and 13,723 patents respectively.

They are followed by Ping An Group, which holds 13,139 patents. Other notable entries in the top ten include State Grid, Huawei, Ant Group, Alibaba, JD Group, OPPO, and China Mobile, highlighting the diverse industries investing heavily in AI technology.

This ranking is based on AI patents filed and disclosed in China over the last decade, reflecting the strategic emphasis placed on AI by major Chinese corporations. The sheer volume...

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Over 4,100 brands surpass billion-yuan sales on Alibaba Tmall in 2023 https://www.chinainternetwatch.com/43752/alibaba-tmall-billion-yuan-gmv-brands/ Tue, 09 Apr 2024 23:47:00 +0000 https://www.chinainternetwatch.com/?p=43752

The year 2023 marked a significant milestone for Tmall, one of China's leading online retail platforms, with the emergence of over 4,100 brands each achieving annual sales exceeding one billion yuan, according to data shared at Tmall's TopTalk conference.

This surge underscores a broader trend of digital marketplace evolution, characterized by innovative sales strategies, substantial investment in marketing and membership benefits, and a strategic shift towards personalized industry support.

Strategic Innovations and Investment

Tmall's transformation strategy was vividly showcased at the TopTalk conference, highlighting the shift from a singular, industry-wide approach to specialized, sector-specific sessions.

This pivot aims to grant vertical industries more autonomy in decision-making, a move poised to redefine resource allocation and benefit provision for merchants.

The disclosed data from the conference revealed a commitment of 50 billion yuan to bolster cros...

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China’s Cloud Infrastructure Services Surge to $9.7 Billion https://www.chinainternetwatch.com/30820/cloud-infrastructure-services/ Fri, 29 Mar 2024 09:27:45 +0000 https://www.chinainternetwatch.com/?p=30820

China's cloud infrastructure services spending soared to $9.7 billion in Q4 2023, marking a 22% year-over-year increase and capturing 12% of the global cloud expenditure. Throughout 2023, China's cloud market witnessed a 16% growth, a notable rise from 2022's 10%. This momentum is expected to continue, with forecasts predicting an 18% growth in 2024.

In the final quarter of 2023, Alibaba Cloud, Huawei Cloud, and Tencent Cloud—China's leading cloud service providers—dominated the market, collectively achieving a 28% growth and securing a 74% market share.

This dominance is partly due to their emphasis on expanding partner ecosystems. Since the beginning of the year, both Huawei Cloud and Tencent Cloud have hosted partner summits, highlighting the significance of channel-driven sales, which constituted 25% of China's cloud revenue in Q4 2023, a figure anticipated to rise.

During the same period, Alibaba Cloud maintained its market leadership in China with a 39% share, desp...

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Alibaba-Backed Moonshot AI Unveils Kimi Chatbot’s Breakthrough https://www.chinainternetwatch.com/43706/moonshot-ai-kimi-chatbots/ Tue, 26 Mar 2024 05:00:00 +0000 https://www.chinainternetwatch.com/?p=43706

In a groundbreaking development that is set to redefine digital communication, Kimi, the AI assistant developed by Moonshot AI (backed by Alibaba Group), has announced support for an unprecedented 2 million-character dialogue window.

This enhancement, achieved within just six months of its initial release in October 2023, signifies a monumental leap in AI capabilities. The progress comes on the heels of Moonshot AI's recent funding announcement, where it secured over $1 billion, with significant backing from tech giant Alibaba.

Kimi's advancement is not merely a technical achievement; it's a stride towards realizing the full potential of AI in everyday interactions.

Initially supporting a 200,000-character dialogue window, Kimi's tenfold increase in capacity is a testament to Moonshot AI's commitment to pushing the boundaries of what AI can achieve. This expansion allows Kimi to delve deeper into discussions, mirroring a more nuanced, human-like understanding of complex...

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Idle Fish Shatters Records: A New Era in China’s Second-Hand Economy https://www.chinainternetwatch.com/43695/idle-fish-xianyu-secondhand-marketplace/ Mon, 18 Mar 2024 23:53:00 +0000 https://www.chinainternetwatch.com/?p=43695

In an unprecedented leap, Idle Fish (a.k.a. Xianyu), Alibaba's leading second-hand trading platform, has broken significant ground in China's digital marketplace.

As of 2023, the platform has astonishingly surpassed a daily Gross Merchandise Volume (GMV) of 1 billion yuan (US$141 million), marking a colossal shift in consumer behavior towards the second-hand market.

This surge reflects not only changing economic patterns but also evolving societal attitudes towards sustainability and consumption.

The platform's success is underpinned by its massive user engagement, with over 100 million individuals listing their idle goods, contributing to a vibrant circular economy.

The platform sees 4 million items listed on a daily basis, ranging from tech gadgets to apparel, highlighting a shift towards more conscientious consumption among Chinese netizens.

A noteworthy trend is the rising influence of post-95s consumers, who are not only active participants but also key driv...

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Alibaba’s “Hui Wa”: Future of E-commerce or Mere Hype? https://www.chinainternetwatch.com/43628/alibaba-genai-ec-huiwa/ Thu, 07 Mar 2024 00:19:00 +0000 https://www.chinainternetwatch.com/?p=43628

In the evolving landscape of digital commerce, Alibaba's recent foray into AI-driven e-commerce with the launch of "Hui Wa" marks a significant milestone. As the digital giants of China, including Baidu and ByteDance, pave their paths in AI e-commerce, the question arises: Is AI the new frontier for e-commerce, or is it simply a buzzword?

ihuiwa.com

Alibaba's AI team initiated the "Hui Wa" project in January, entering the AI e-commerce domain. Owned entirely by Alibaba (China) Co., Ltd., "Hui Wa" aims to revolutionize marketing efficiency for Taobao and Tmall merchants by enhancing content creation, including AI-generated marketing copy and the training of exclusive AI models for product promotion.

This development follows a period of intense speculation around e-commerce market shares, notably after Pinduoduo's financial reports last November hinted at a potential overtaking of Alibaba in terms of market value.

This stirred internal discussions within Alibaba, prompt...

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China’s Import E-Commerce Trends 2024 https://www.chinainternetwatch.com/43569/import-e-commerce/ Wed, 21 Feb 2024 23:16:00 +0000 https://www.chinainternetwatch.com/?p=43569

In 2023, China's import e-commerce market has seen transactions soar to 551.77 billion yuan, a climb from 462.84 billion yuan in 2018, highlighted by a 10.4% growth peak in 2023, according to data from Analysys.

This burgeoning market is led by Tmall Global with a formidable 37.6% share, followed by other key platforms contributing to the market's vitality:

JD Global: 18.7%

Douyin Global: 12.3%

Pinduoduo Global: 5.9%

Vipshop: 4.1%

Kuaishou Global: 2.1%

Regionally, over 40% of China's import e-commerce transactions are sourced from economically prosperous zones: Guangdong, Jiangsu, Zhejiang, Shanghai, and Beijing. This is indicative of the purchasing power concentrated in these regions.

The tapestry of product sources is rich and varied:

France commands an 8.2% share of the import market, with Chinese consumers favoring French skincare, women's bags, and apparel.

Australia contributes 9.4%, known for its dairy products, health supplements, and ski...

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DingTalk’s Digital Dominance: 700 Million Users and AI Revolution https://www.chinainternetwatch.com/43165/dingtalk-update/ Tue, 30 Jan 2024 00:35:02 +0000 https://www.chinainternetwatch.com/?p=43165 In an extraordinary advancement for China’s burgeoning tech industry, Alibaba’s communication platform, DingTalk (China’s answer to Slack), has hit a monumental user base of 700 million by the end of 2023.

This achievement signifies DingTalk’s dominance in the communication platform sector and reflects China’s accelerating digital transformation.

The platform’s president, Ye Jun, announced this milestone, emphasizing DingTalk’s commitment to enhancing workplace productivity through cutting-edge technological integration.

The recent introduction of an AI agent, powered by Alibaba Cloud’s Tongyi Qianwen, into the platform, is a testament to this commitment. This AI agent, designed to serve as a versatile workplace assistant, can perform various tasks ranging from drafting documents to facilitating business trip bookings on external platforms.

DingTalk’s customer demographics reveal a diverse clientele, with small and micro enterprises forming 58%, medium-sized businesses at 30%, and large corporations at 12%.

As of March 2023, DingTalk had already garnered over 100,000 businesses subscribing to its paid software services, highlighting its expansive reach across various business sizes and sectors.

Integrating AI into DingTalk marks a significant shift in the platform’s capabilities.

Users, both individuals and enterprises, can now customize their AI assistants to perform tasks tailored to their specific workplace needs. This level of customization allows for a more efficient and personalized user experience.

For instance, corporations can leverage AI agents for intricate tasks like recruitment and financial analysis, whereas individual users can utilize them for routine tasks.

Furthermore, DingTalk’s expansion of its corporate user base to 25 million, with 28 million daily active paid users and 120,000 paying enterprises, indicates its growing influence in the digital workspace sector.

The platform’s strategic focus on generative AI and the planned launch of a marketplace for AI agents, expected to grow to over 10 million in the next three years, positions DingTalk at the forefront of AI integration in business communications.

DingTalk also boasts a low-code platform, enabling the rapid development of custom applications for various industries. This feature has proven especially beneficial for sectors like education and large-scale event management.

For instance, schools and universities have adopted DingTalk for online assignment distribution and grading tasks. The platform has also been customized for major events like the 19th Asian Games in Hangzhou, streamlining communication and task management for the organizing committee and participants.

DingTalk’s recent achievements and ongoing innovations firmly establish it as a pivotal player in China’s digital landscape, setting new standards for workplace communication platforms worldwide.

Alibaba’s DingTalk user profile

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Insights of China Double 11 Shopping Festival 2023 https://www.chinainternetwatch.com/43223/double-11-shopping-festival-2023/ Mon, 13 Nov 2023 12:00:32 +0000 https://www.chinainternetwatch.com/?p=43223 The Double 11 Shopping Festival, also known as Singles’ Day, has become synonymous with peak consumerism in China. Yet, as we approach 2023, the landscape is shifting. This year, we’re seeing a return to rationality, a rise in local brands, and the untapped potential of the “silver economy.”

Consumer Behavior: A Rational Return

Gone are the days of impulsive “buy, buy, buy” mantras.

Today’s consumers are more discerning, seeking value for money, and brand credibility over the lure of influencers and livestream promotions. The impact of livestreams has waned, with only 22% of consumers citing it as a key purchasing factor, a decline from 32% in 2021.

Market Trends: The Price Wars

E-commerce platforms are intensifying their competition on pricing, with aggressive strategies like price matching and guarantees of the lowest prices on the web. This year’s theme for JD.com’s Double 11 is “Real Cheap,” reflecting a market shift back to core retail principles: value for money.

The Rise of Domestic Brands

Chinese local brands are set to be the biggest winners of Double 11 this year.

A significant 66% of consumers plan to increase their spending on domestic brands, turning away from international products.

This trend is driven by a deepened trust in the quality and safety of local brands, with young consumers actively seeking local alternatives to overseas brands, especially in apparel and accessories.

The Silver Economy

With over 280 million people aged 60 and above, China hosts the world’s largest “silver” consumer group, many of whom are proficient in using the internet and smart devices.

They represent a vital yet understated market segment, with a buying motivation split between seeking discounts and enhancing the quality of later life. The influence of family and friends plays a significant role in their purchasing decisions, indicating that reputation and word of mouth are paramount within this demographic.

For Double 11 in 2023, expect the following:

  • A market driven by rational consumer choices, with less emphasis on influencer marketing and more on product quality and brand reputation.
  • A surge in domestic brand loyalty, as consumers prioritize local products over international offerings.
  • An emphasis on pricing strategies, with platforms offering various subsidies, price guarantees, and direct discounts to capture market share.
  • A need for tailored marketing strategies to cater to the growing silver economy, which seeks quality, usability, and trustworthy recommendations.

The Double 11 Shopping Festival of 2023 is shaping up to be a battleground for price and value, a showcase for national brands, and a testament to the discerning power of the silver economy. As consumer behavior becomes more rational, e-commerce platforms and brands must adapt to these evolving trends to captivate the Chinese market.

Overall Performance

The 2023 Double 11 event showcased a total online retail sales volume of 515.56 billion yuan during the peak sale period (October 31st to November 3rd), marking a 9.5% year-on-year increase. This growth signifies robust overall performance amidst an evolving e-commerce landscape​​.

According to data from Xingtu, the total GMV on comprehensive e-commerce platforms totaled 277.7 billion yuan from 8pm 10 November till the end of 11 November. 60% from Tmall, JD.com about 28%, Pinduoduo 7%. Cross-border import e-commerce accounted for 34.1 billion yuan.

Strategic Shifts and Platform Performances

A noticeable shift this year was the focus on low pricing strategies across platforms. Major e-commerce giants like JD.com, Tmall-Taobao, Douyin, Kuaishou, and Pinduoduo emphasized offering the lowest prices, with individual approaches to discounts and subsidies​​.

The sales distribution among platforms was quite varied. Tmall led with a 35.4% share, followed by JD.com (21.6%), Douyin (9.6%), Taobao (8.6%), and Pinduoduo (6.7%). The combined Tmall and Taobao, forming the Taobao-Tmall group, dominated with a 44% sales share​​.

Douyin’s rise to the third position highlights the increasing acceptance of its e-commerce model, which integrates interest-based shopping, short video content, and live-streaming​​.

Consumer Trends

The 2023 festival saw more diversified and personalized consumption. There was a notable acceleration in high-quality, experiential, and interest-driven consumption. Products catering to unique hobbies like rock climbing, surfing, and camping gained popularity, along with smart products like open-ear headphones and electric adjustable desks​​.

Health management and beauty products also saw a surge in demand. The trend towards “home-based healthcare” led to increased sales of oxygen concentrators, blood oxygen monitors, hearing aids, and electric wheelchairs. The anti-aging segment, particularly home beauty devices, witnessed explosive growth​​.

Individual Platform Highlights

JD.com: Achieved record-breaking sales, orders, and user numbers. Over 60 brands surpassed 1 billion yuan in sales, and nearly 20,000 brands saw a more than threefold increase in transaction volume compared to last year. The platform also reported significant growth in live broadcasting viewership, with a total of over 380 million views​​​​.

Tmall: Reported 402 brands exceeding 1 billion yuan in sales, with national brands making up a significant portion. The platform witnessed a historic peak in user visits and continued to expand its market share, especially in lower-tier markets​​​​.

Douyin: Experienced significant growth in GMV, with daily GMV of certain products exceeding one million yuan. The platform’s “official discount” strategy played a key role in this success, highlighting social commerce’s and live streaming’s power in driving sales​​​​.

These insights reflect the robust nature of China’s e-commerce ecosystem and underscore the changing consumer preferences and strategic shifts among the leading online shopping platforms. The Double 11 festival continues to evolve, setting new trends and benchmarks in the global e-commerce landscape.

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China’s Video Cloud Market Navigates Through Slowdown: Insights from IDC’s 2023 Mid-Year Report https://www.chinainternetwatch.com/43222/video-cloud-market/ Mon, 06 Nov 2023 12:17:48 +0000 https://www.chinainternetwatch.com/?p=43222

IDC has released its mid-year report, "China Video Cloud Market Tracker, First Half of 2023," outlining current trends and projections within the industry. In a market contending with a post-pandemic deceleration in consumer entertainment demand and reduced IT expenditure from industry clients, China's video cloud market faced a 7.0% year-on-year decline, reaching $4.62 billion.

The report details an 8.4% contraction in video cloud infrastructure and a slight 1.4% decrease in the solutions market compared to the same period in 2022.
Downstream Impact and Industry Responses
The first half of 2023 was characterized by a slowdown in end-user entertainment demand.

Over half of the leading integrated video platforms and entertainment live streaming services felt the pressure on their short-term performance, demanding higher cost-effectiveness. Although the utilization of resources such as edge cloud helped, it was insufficient to offset the adverse effects of declining bandwidth us...

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China’s Consumer FMCG Market Snapshot 2023 https://www.chinainternetwatch.com/31029/fmcg-updates/ Mon, 07 Aug 2023 13:00:47 +0000 https://www.chinainternetwatch.com/?p=31029

China's Fast Moving Consumer Goods (FMCG) market, a critical indicator of domestic consumption patterns, presents a mixed picture in Q2 2023, reflecting both resilience and challenges. Here's a breakdown based on recent data from CTR and CCTV Market Research's Kantar Consumer Index.
1. Market Growth and Diversification
Despite the "high base effect," the FMCG market in Q2 2023 maintained a steady growth rate, signaling a moderate recovery trend. Regionally, while the East and North areas experienced a slight growth of 1.5% and 1.6% respectively, the South region faced a decline of 3.8%.

The "high base effect" refers to the distortion that can occur in financial or economic data as a result of an exceptionally large value or growth rate during a previous period. When this high base is used as a comparison for current data, it can lead to misleading interpretations of growth rates or trends.

There are, however, disparities in the performance of various categories. Household clean...

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China cloud computing market in 2021; top 4 have 80% market share https://www.chinainternetwatch.com/42977/cloud-infrastructure-services-2021/ Sat, 24 Jun 2023 00:42:23 +0000 https://www.chinainternetwatch.com/?p=42977 China’s cloud infrastructure services market grew by 45% to US$27.4 billion in 2021 according to Canalys.

The fourth quarter of 2021 saw a year-on-year increase of 33% to US$7.7 billion. Canalys predicts that by 2026, the scale of the cloud infrastructure market in the mainland will reach US$85 billion, and the five-year compound annual growth rate will be 25%.

China cloud infrastructure services spend forecast
China cloud infrastructure services spend forecast

Visit here for AI Cloud market share.

Alibaba Cloud remains the leader with a 37% market share, ranking first in the cloud market in 2021, Huawei Cloud and Tencent Cloud second and third respectively, and Baidu AI cloud fourth. In 2021, the four cloud providers jointly accounted for 80% of the market share.

China cloud infrastructure services spend in 2021
China cloud infrastructure services spend in 2021

Huawei Cloud reached an 18% market share in 2021, with an annual growth of 67%. The rapid growth has widened the gap between Huawei cloud and Tencent Cloud, ranking second in the market.

Tencent cloud, the third-largest provider, accounted for 16% of the market share, an increase of 55%. Tencent Cloud grew steadily as a whole in 2021, with diversified growth in multiple sectors.

Baidu AI Cloud, the fourth-largest vendor, accounted for 9% of the market share, an increase of 55%.

Top 10 forecasts for China cloud computing market 2021-2024

China’s Public Cloud Services Market to Grow to 10.5% of global share by 2024

In 2020, the overall market size of global public cloud services (IAAs/PAAS/SaaS) reached US$312.42 billion, with a year-on-year growth of 24.1%, according to IDC.

The overall market size of China’s public cloud services reached US$19.38 billion, with a year-on-year growth of 49.7%, with the highest growth rate in all regions of the world. IDC predicts that the global share of China’s public cloud service market will increase from 6.5% in 2020 to more than 10.5% by 2024.

Check out market share of IaaS and PaaS markets in China here.

CIW Subscribers (Annual) can download the chart here to see the comparison of the cloud platforms in China.

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Taobao’s 20th Anniversary Sets Stage for Largest 618 Shopping Festival Yet https://www.chinainternetwatch.com/42871/618-shopping-festival-2023/ Thu, 22 Jun 2023 00:33:18 +0000 https://www.chinainternetwatch.com/?p=42871 In China’s e-commerce realm, the 618 Shopping Festival is an event of monumental scale and impact. It owes its inception to the Chinese e-commerce giant Taobao, which was founded on May 10, 2003​​.

Taobao emerged as a defensive strategy against potential C2C competition from eBay’s Chinese platform, Eachnet​. Taobao’s innovative strategies, such as introducing Alipay to ensure secure transactions, helped it secure a substantial market share.

On the 20th anniversary of its founding, Taobao is set to host the most significant 618 Shopping Festival to date. The festival’s evolution mirrors the transformative growth of e-commerce, driven by platforms like Taobao, which have revolutionized how people shop and interact with retailers.

For 2023, Taobao’s strategy for the 618 Shopping Festival revolves around transforming consumers into creators.

In an era where user-generated content has become integral to online engagement, Taobao aims to elevate the shopping experience beyond a simple transaction. This shift aligns with the broader trend in e-commerce, which has been accelerated by the global pandemic, towards more interactive and personalized shopping experiences.

Regarding impact on China’s economy, the 618 Shopping Festival’s contribution to Alibaba’s total revenue is significant​.

The event has grown exponentially since its inception, reflecting the rapid growth of China’s e-commerce sector. The 2023 edition of the festival is expected to further boost this growth trajectory, given the increased scale and novel consumer engagement strategies planned for this year.

The allure of low prices has always been a critical characteristic of online shopping festivals. However, in recent years, the price war has extended from festival periods to daily transactions, with short-term subsidies transitioning into long-term ones.

This shift has led to debates around the necessity of these online shopping festivals, especially as low prices have become somewhat of a norm in the aftermath of the pandemic.

Yet, low prices often come with certain preconditions or basic requirements. For instance, JD.com’s low prices have traditionally been established on multi-item discounts.

However, this year’s 618 Shopping Festival may improve the quality of service (such as half-day delivery service by Cainiao) and lower the threshold for discounted prices based on purchase quantity.

This approach focuses on the keyword “low price,” enhances service quality, and broadens the customer base. Despite low prices becoming a norm, festival periods offer an upgraded shopping experience compared to ordinary days.

In the current environment, improving the return on investment (ROI) for marketing communications remains a significant challenge for the entire industry. This challenge is primarily due to the broader economic environment, which has led to a trend of consumption downgrade.

The biggest dilemma is identifying target customers and stimulating consumer enthusiasm in challenging circumstances. The difficulties in content creation for product promotion and fulfillment of product promises play a significant role.

While merchants have adopted live streaming and digital marketing, attracting traffic in a fiercely competitive market using forms the audience enjoys is a major challenge.

Another concern is maintaining operations after traffic conversion, such as improving the customer experience (product quality and fulfillment, after-sales service, etc.). The entire process involves a long chain of stages, each demanding high professionalism and the ability to respond flexibly to market changes.

As the 618 Shopping Festival approaches, how should merchants prepare in advance? It is crucial to ensure sufficient preparation for product stock and transport capacity. For product inventory, merchants should rely heavily on data-driven predictions to stock up sufficiently in advance.

This preparation should not only be adequate in terms of quantity but also detailed in terms of warehouse distribution and logistics delivery.

At the end of 2022, during the Double 12 shopping festival, some users received their goods only after a month, leaving a bitter taste about the “express” delivery.

Most major platforms have deployed highly automated and intelligent warehouse logistics systems in key consumer markets. Barring uncontrollable factors such as adverse weather, delivery delays should be less frequent.

The issue during the 2022 Double 12 festival was partly due to the widespread transmission of the pandemic. Given the current state of pandemic transmission, a similar situation is unlikely to occur.

Nevertheless, express delivery companies should prepare and plan equipment maintenance, debugging, and personnel deployment. Platforms and merchants should prepare and plan sufficiently for sales predictions and stock-up.

618 Sales

This year no specific GMV or sales data are released from any major e-commerce platforms in China.

Alibaba Group’s Taobao and Tmall Business Group recorded an unprecedented level of merchant participation in China’s mid-year shopping festival, the 6.18, held from May 26 to June 20, spotlighting positive signs of Chinese consumers’ post-pandemic spending prowess.

Data released by Taobao & Tmall on Monday exhibited a paradigm shift in consumer behavior, particularly a surge in livestreaming viewership and short video consumption.

During the 6.18 festival, the daily average of short video views on Taobao, a consumer-to-consumer marketplace, increased by 113% from the previous year. Daily short-form video releases from influencers and Taobao merchants have increased by 200% and 55%, respectively, year over year.

Moreover, the festival witnessed a 139% year-over-year increase in content creators initiating livestreaming on Taobao. Consumers’ viewing time on the app doubled, demonstrating the growing influence of digital content in the e-commerce landscape.

The Gross Merchandise Value (GMV) of merchants reportedly swelled two to three-fold year-over-year. A total of 305 brands achieved sales above RMB 100 million ($13.99 million) just after the stroke of midnight on June 18.

Additionally, over 2.56 million small- and medium-sized enterprises (SMEs) outperformed last year’s festival, with 1.18 million SMEs each surpassing a GMV of RMB 10,000.

The festival also shed light on new consumer trends, with items like watersports shoes, suitcases, and sunscreen masks being the hot favorites. Around 180,000 customers purchased watersports shoes, while suitcases and sunscreen masks were snapped up by 1.65 million and 930,000 people, respectively.

Apple, which held a rare livestream and offered discounts on its products, including the iPhone 14 Pro and Apple Watch Series 8, saw their broadcast attract 1.3 million viewers and collect 300,000 likes within the first hour.

In this year’s 6.18 shopping festival, video-sharing platform Bilibili saw a surge in its e-commerce advertising revenue, which jumped by more than 400% year-on-year.

Product promotion is becoming a new revenue growth engine for both Bilibili and its content creators, with the number of promoters more than tripling compared to last year’s 6.18.

As the consumption and transaction ecosystem thrives, the number of promotional videos on the site has increased nearly eightfold year-on-year, while the number of promotional livestreams has grown almost 7.5 times over the same period.

During the 6.18 period on Bilibili, the number of content creators who received orders from advertisers through Huahuo increased by over 40% year-on-year.

According to data from the “Spark Program,” which is linked to the Taobao Union (Taobao’s affiliate program), in industries such as home decor and cosmetics, Bilibili accounted for more than 70% of new customers for merchant shops.

Zhihu, a Chinese question-and-answer website, saw a 155.1% year-on-year increase in queries related to “how to choose products.” By the end of May, the volume of content related to “618” on Zhihu had increased by 272% month-on-month, while search volume had risen by 240% over the same period.

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China’s Public Cloud Services Market Growth Slows in H2 2022, Still Shows Promise for Future https://www.chinainternetwatch.com/32879/public-cloud-iaas-paas/ Tue, 09 May 2023 01:00:38 +0000 https://www.chinainternetwatch.com/?p=32879

China's public cloud services market (IaaS/PaaS/SaaS) reached $18.84 billion in the second half of 2022, according to the latest report from International Data Corporation (IDC). The IaaS market saw year-on-year growth of 15.7%, while the PaaS market grew at 31.8%. Compared to the first half of 2022, the combined IaaS and PaaS market growth slowed to 19.0%, a decline of 11.6%.

The report highlights that exchange rate fluctuations have significantly affected the dollar market share data.

Global economic conditions in the second half of 2022 resulted in a higher USD-CNY exchange rate than in the same period in 2021, exacerbating downward pressure on the dollar growth rate for some Chinese cloud service providers.

The ongoing three-year pandemic has profoundly impacted the overall IT market environment, causing instability in the public cloud market. Upstream enterprise budget cuts and extended construction cycles have hindered public cloud market growth, resulting in a gradual d...

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