This mid-year retail bonanza, initially started by JD.com, has evolved into a crucial battleground for e-commerce dominance.

Strategic Overhaul: Eliminating Pre-Sales

For the first time, both Alibaba and JD.com have abolished the pre-sale mechanisms that have been a staple of past 618 festivals.

The pre-sale model, while beneficial for brands in securing early sales, often led to consumer frustration due to complicated purchasing processes and prolonged delivery times.

The cancellation aims to simplify the shopping experience and enhance satisfaction by emphasizing immediate availability and competitive pricing.

Content-Driven Commerce and Live Streaming

In a bid to capture consumer attention and drive sales, platforms are heavily investing in content-driven commerce in recent years.

Livestreaming has emerged as a pivotal tool, with platforms like Taobao Live and JD Live featuring high-profile celebrities and influencers to attract millions of viewers.

This strategy is bolstered by the success of Douyin (TikTok) and Kuaishou, which have integrated more robust e-commerce functionalities to leverage their vast user bases.

Broad Product Range and Competitive Pricing

This year’s 618 festival has seen a surge in sales across diverse categories, from electronics to beauty products and new energy vehicles (NEVs).

For instance, Xiaomi reported 1 billion yuan in sales within the first 13 minutes of the event, underscoring the high demand for tech products.

Concurrently, JD.com and Taobao have introduced aggressive pricing strategies to lure price-sensitive consumers, including substantial discounts and subsidy programs aimed at undercutting rivals like Pinduoduo.

Enhanced Customer Service Initiatives

Improving customer service has been a focal point for these platforms. JD.com has rolled out services such as “Free At-Home Return” and expanded support for large-item returns, aiming to streamline the shopping experience.

Both JD.com and Taobao have also refined their policies on delayed shipments and customer service responsiveness, ensuring a smoother and more satisfying shopping experience for users.

Integration of Online and Offline Channels

The integration of online and offline shopping experiences is another notable trend. Platforms like Meituan and JD.com have expanded their reach to include offline retail, enhancing convenience and immediacy for consumers.

This hybrid approach aims to offer a seamless shopping journey, bridging the gap between digital and physical retail spaces.

618 Shopping Festival in 2024

The perception of the “618” shopping festival among consumers has been gradually declining as e-commerce platforms continuously roll out “billion-dollar subsidies.” This year, major platforms like Tmall and JD.com announced the cancellation of the pre-sale model during “618,” impacting both consumers and merchants.

For consumers, this means quicker access to desired products without the wait. For merchants, the shift to immediate sales is expected to boost the end-market performance in May but may lead to a decline in June.

Different consumer groups also exhibit distinct preferences for purchase channels. “Taste connoisseurs” and “prudent and respectable” consumers tend to purchase products offline, correlating with the distribution of high-end sales channels. The “thrifty and conformist” group values the reliability and low prices of online platforms, while “savvy and independent” users balance both online and offline channels, leveraging their ability to gather information and select optimal purchasing opportunities.

AI-Powered “618” Sales Surge

The growing influence of AI technology has penetrated daily life, with consumer demand for AI smart terminals increasing. During “618,” manufacturers have actively promoted AI terminal products.

Various brands launched new products and participated in platform promotions to meet consumer demand and expand the AI product market. Notable launches included Lenovo’s ThinkPad, Yoga, and Xiaoxin series; ASUS’s new Wuwei series; Huawei’s MateBook X Pro series; and HP’s Star Book, all performing well during “618.”

Xiaomi’s performance during “618” was particularly impressive, with cumulative sales across all channels reaching 26.3 billion yuan, setting a new record. Xiaomi led in mobile phone sales across platforms like JD.com, Tmall, Pinduoduo, Douyin, and Kuaishou, securing top positions in various price segments.

Retail Innovations and Performance Highlights

The “618” festival has also seen significant innovations and performance improvements across the retail sector:

• JD.com: Reported record transaction volumes and order numbers, with JD Live order volume increasing by over 200% year-over-year. Major brands like P&G, Vivo, Midea, iQOO, Deschmann, Haier, Feihe, Aptamil, Gree, and SK-II were the most popular during JD Live broadcasts.
• Xiaomi: Achieved outstanding sales across its ecosystem, with strong performance in home appliances and smart devices. Products like Xiaomi TVs, air conditioners, washing machines, and AIoT devices topped sales charts on multiple platforms.
• Tmall: Simplified shopping mechanics, eliminated pre-sales, enhanced 88VIP member benefits, and offered significant promotions, resulting in over 190,000 small and medium-sized merchants doubling their sales year-over-year.
• Red (Xiaohongshu): Emerged as a strong contender in the e-commerce space, with live streaming orders increasing 5.4 times compared to the previous year, driven by both buyer and store broadcasts.

The “618” shopping festival of 2024 highlighted significant shifts in consumer behavior and market trends. The integration of online and offline channels, the proliferation of AI-powered products, and innovative sales strategies have driven substantial growth and transformation in the retail sector.

As the market continues to evolve, consumers can look forward to enhanced shopping experiences, while companies can capitalize on new opportunities to stay competitive.

Taobao emerged as a defensive strategy against potential C2C competition from eBay’s Chinese platform, Eachnet​. Taobao’s innovative strategies, such as introducing Alipay to ensure secure transactions, helped it secure a substantial market share.

On the 20th anniversary of its founding, Taobao is set to host the most significant 618 Shopping Festival to date. The festival’s evolution mirrors the transformative growth of e-commerce, driven by platforms like Taobao, which have revolutionized how people shop and interact with retailers.

For 2023, Taobao’s strategy for the 618 Shopping Festival revolves around transforming consumers into creators.

In an era where user-generated content has become integral to online engagement, Taobao aims to elevate the shopping experience beyond a simple transaction. This shift aligns with the broader trend in e-commerce, which has been accelerated by the global pandemic, towards more interactive and personalized shopping experiences.

Regarding impact on China’s economy, the 618 Shopping Festival’s contribution to Alibaba’s total revenue is significant​.

The event has grown exponentially since its inception, reflecting the rapid growth of China’s e-commerce sector. The 2023 edition of the festival is expected to further boost this growth trajectory, given the increased scale and novel consumer engagement strategies planned for this year.

The allure of low prices has always been a critical characteristic of online shopping festivals. However, in recent years, the price war has extended from festival periods to daily transactions, with short-term subsidies transitioning into long-term ones.

This shift has led to debates around the necessity of these online shopping festivals, especially as low prices have become somewhat of a norm in the aftermath of the pandemic.

Yet, low prices often come with certain preconditions or basic requirements. For instance, JD.com’s low prices have traditionally been established on multi-item discounts.

However, this year’s 618 Shopping Festival may improve the quality of service (such as half-day delivery service by Cainiao) and lower the threshold for discounted prices based on purchase quantity.

This approach focuses on the keyword “low price,” enhances service quality, and broadens the customer base. Despite low prices becoming a norm, festival periods offer an upgraded shopping experience compared to ordinary days.

In the current environment, improving the return on investment (ROI) for marketing communications remains a significant challenge for the entire industry. This challenge is primarily due to the broader economic environment, which has led to a trend of consumption downgrade.

The biggest dilemma is identifying target customers and stimulating consumer enthusiasm in challenging circumstances. The difficulties in content creation for product promotion and fulfillment of product promises play a significant role.

While merchants have adopted live streaming and digital marketing, attracting traffic in a fiercely competitive market using forms the audience enjoys is a major challenge.

Another concern is maintaining operations after traffic conversion, such as improving the customer experience (product quality and fulfillment, after-sales service, etc.). The entire process involves a long chain of stages, each demanding high professionalism and the ability to respond flexibly to market changes.

As the 618 Shopping Festival approaches, how should merchants prepare in advance? It is crucial to ensure sufficient preparation for product stock and transport capacity. For product inventory, merchants should rely heavily on data-driven predictions to stock up sufficiently in advance.

This preparation should not only be adequate in terms of quantity but also detailed in terms of warehouse distribution and logistics delivery.

At the end of 2022, during the Double 12 shopping festival, some users received their goods only after a month, leaving a bitter taste about the “express” delivery.

Most major platforms have deployed highly automated and intelligent warehouse logistics systems in key consumer markets. Barring uncontrollable factors such as adverse weather, delivery delays should be less frequent.

The issue during the 2022 Double 12 festival was partly due to the widespread transmission of the pandemic. Given the current state of pandemic transmission, a similar situation is unlikely to occur.

Nevertheless, express delivery companies should prepare and plan equipment maintenance, debugging, and personnel deployment. Platforms and merchants should prepare and plan sufficiently for sales predictions and stock-up.

618 Sales

This year no specific GMV or sales data are released from any major e-commerce platforms in China.

Alibaba Group’s Taobao and Tmall Business Group recorded an unprecedented level of merchant participation in China’s mid-year shopping festival, the 6.18, held from May 26 to June 20, spotlighting positive signs of Chinese consumers’ post-pandemic spending prowess.

Data released by Taobao & Tmall on Monday exhibited a paradigm shift in consumer behavior, particularly a surge in livestreaming viewership and short video consumption.

During the 6.18 festival, the daily average of short video views on Taobao, a consumer-to-consumer marketplace, increased by 113% from the previous year. Daily short-form video releases from influencers and Taobao merchants have increased by 200% and 55%, respectively, year over year.

Moreover, the festival witnessed a 139% year-over-year increase in content creators initiating livestreaming on Taobao. Consumers’ viewing time on the app doubled, demonstrating the growing influence of digital content in the e-commerce landscape.

The Gross Merchandise Value (GMV) of merchants reportedly swelled two to three-fold year-over-year. A total of 305 brands achieved sales above RMB 100 million ($13.99 million) just after the stroke of midnight on June 18.

Additionally, over 2.56 million small- and medium-sized enterprises (SMEs) outperformed last year’s festival, with 1.18 million SMEs each surpassing a GMV of RMB 10,000.

The festival also shed light on new consumer trends, with items like watersports shoes, suitcases, and sunscreen masks being the hot favorites. Around 180,000 customers purchased watersports shoes, while suitcases and sunscreen masks were snapped up by 1.65 million and 930,000 people, respectively.

Apple, which held a rare livestream and offered discounts on its products, including the iPhone 14 Pro and Apple Watch Series 8, saw their broadcast attract 1.3 million viewers and collect 300,000 likes within the first hour.

In this year’s 6.18 shopping festival, video-sharing platform Bilibili saw a surge in its e-commerce advertising revenue, which jumped by more than 400% year-on-year.

Product promotion is becoming a new revenue growth engine for both Bilibili and its content creators, with the number of promoters more than tripling compared to last year’s 6.18.

As the consumption and transaction ecosystem thrives, the number of promotional videos on the site has increased nearly eightfold year-on-year, while the number of promotional livestreams has grown almost 7.5 times over the same period.

During the 6.18 period on Bilibili, the number of content creators who received orders from advertisers through Huahuo increased by over 40% year-on-year.

According to data from the “Spark Program,” which is linked to the Taobao Union (Taobao’s affiliate program), in industries such as home decor and cosmetics, Bilibili accounted for more than 70% of new customers for merchant shops.

Zhihu, a Chinese question-and-answer website, saw a 155.1% year-on-year increase in queries related to “how to choose products.” By the end of May, the volume of content related to “618” on Zhihu had increased by 272% month-on-month, while search volume had risen by 240% over the same period.

Among them, the top 3 in sales are Apple, Haier, and Midea. Apple’s sales have even exceeded 5 billion yuan, opening a large gap with other brands.

JD reported over 10% growth in this year’s total 618 GMV while Alibaba and Pinduoduo didn’t disclose too much data on this year’s 618 sales.

CIW annual subscribers can download Top 10 Best-selling Brands in Tmall/Taobao 618 2022 here.

Alibaba Tmall 618 2022

In the May presale period, Tmall merchants will receive roughly RMB10 billion ($1.5 billion) in deposits made by consumers to secure their orders. Once shipping starts between June 1 and June 30, the remaining balance of up to RMB100 billion will be sent to businesses.

For cross-border merchants, international B2C marketplace Tmall Global is freeing up to RMB4 billion to their payment accounts as soon as parcels leave warehouses between June 1 and June 30.

Presale

Tmall 618 2022 pre-sale officially opened at 8 p.m. on May 26. The first wave of rush buying started at 8 p.m. on May 31 and the second wave starts at 8 p.m. on June 15.

This year, Taobao increased the pre-sale time during the 618 event, making the official pre-sale an increment for businesses to make a good start. The platform will provide the official pre-sale atmosphere, the official pre-sale venue, and search for recommended resources.

On June 18 this year, Taobao simplified the preferential rules and marketing complexity. The discount for cross store full sales was reduced by 20 yuan or 50 for every 199 or 1000 yuan spend.

Alibaba’s Taobao and Tmall are not the only e-commerce platforms for 618 shopping festival promotions. Many retailers and major online platforms, such as JD, Pinduoduo, Kuaishou, etc., have promotions to push up their sales.

Tmall 618 Sale

Alibaba didn’t share much this year’s 618 shopping festival sales data.

Among the 35 categories counted in a third-party research company Nint’s report, there were 6 brands with sales exceeding 1 billion yuan in a single category sales; and, 108 brands had sales exceeding 1 billion yuan each.

Among them, Apple, Midea, Haier, Xiaomi, and L’Oreal ranked among the top 5 in overall sales. With sales of 15 billion, Apple is the only brand with sales of more than 10 billion yuan (US$2.23 billion), and has become the biggest winner.

JD 618 2022

Instead of getting different coupons, Jingdong 618 platform offers an immediate RMB 50 yuan discount for every qualified RMB 299-yuan purchase, making the shopping process even simpler this time.

Presales

During the pre-order phase of this year’s 618 Grand Promotion from 8 p.m. on May 23 to midnight on the 29, sales of a number of top brands exceeded RMB 100 million yuan, such as Xiaomi, Haier, Lenovo, Huawei, Midea and more.

The official 618 Grand Promotion sales phase started at 8 p.m. on May 31 and lasts until June 20, during which JD’s customers can purchase their pre-ordered products to enjoy discounts and worry-free shopping services including same or next-day delivery service.

JD’s data during the past six days revealed that the “post-95” generation showed rising spending power with pre-order sales up 75 percent YoY. Meanwhile, the product variety offered on JD.com during this year’s shopping festival increased by 20 percent and a robust demand is seen from China’s sixth-tier cities with over 100 percent growth YoY.

Sales of the home appliances category as a whole rose by 200 percent YoY, while order volume of new products tripled. Sales of tablets, home use printers, and mechanical keyboards increased 100, 170, and 400 percent respectively.

In the healthcare category, the overall order volume on JD Health grew by 186 percent YoY.

The number of products joining the pre-order period increased by 219 percent. Deposits for body fat measurers increased 576 percent YoY, and that of Bio Island’s DHA for kids grew 10 times, becoming the biggest “dark horse” during JD Health’s pre-order period.

More and more customers are getting used to online ordering for offline services.

Orders of automobile products with installation services on JD.com increased 240 percent YoY, among which tire-changing service orders is up by 135 percent; furniture with installation service orders increased 127 percent, and travel orders are up by 110 percent on JD.com.

JD’s latest omni-channel store, the J Shop, attracted 50 percent more merchants to participate in this year’s shopping festival, who together brought double the amount of products in the fashion and lifestyle categories.

During the pre-order phase, the J Shop channel presented over a hundred best-sellers from an array of big brands from home and abroad, such as SK-II gift boxes, Arman Men’s T-shirts, and Lancôme’s anti-aging serum, just to name a few.

More than 20 brands under JD Luxury reached over 100 percent sales growth month over month, including Tory Burch, MCM, Chopard, and more. BVLGARI’s daily sales on JD Luxury during the past six days quadrupled its average amount. The top 3 Swiss watches are from Longines, Tissot, and MIDO, with Longines’ sales increasing by 160 percent YoY.

618 Sales

The 19th JD 618 Grand Promotion officially kicked off at 8 p.m. on May 31 after an eight-day pre-order phase.

In the first 10 minutes of the mid-year shopping festival, the sales of a number of brands exceeded RMB 100 million yuan, including Xiaomi, Midea, Haier, Lenovo, Apple, HONOR, Huawei, SONY, Asus, Siemens and more.

Smartphones, air conditioners, Chinese sticky rice dumplings for Dragon Boat Festival (which falls on June 3 this year), baby formula, and toys were the hottest search keywords in those first 10 minutes, according to JD’s data.

Over a hundred home brands on JD.com reached double sales growth in the first 10 minutes.

Electronics products such as tablets, home use printers and projectors, ready-to-cook products, kitchenware, and home workout products such as smart mirrors and massage guns, are among the popular categories during this shopping festival.

JD Worldwide offers cross-border imports to Chinese customers. Nearly 150 overseas brands saw more than 200 percent sales growth in the first 10 minutes. Sales of nearly 100 sub-categories exceeded 100 percent growth YoY. The top 3 brands in sales are Nintendo, Swarovski and a2 milk powder.

As of 23:59 on June 18th Beijing time, JD.com reported a total transaction volume of RMB 379.3 billion yuan (US$56.7 billion) for JD 618 Grand Promotion 2022, which exceeded last year’s RMB 343.8 billion yuan.

In JD 618 this year, 26 stores exceeded 1 billion yuan sales orders, the number of new product sales increased by more than 20% year-on-year, and the turnover of more than 30 trending categories increased by more than 10 times year-on-year.

TikTok 618

During 618 last year, Douyin (Tiktok in China) e-commerce saw a total of 28.52 million hours of live streaming. This year, it reached 40.45 million hours from June 1 to June 18, an increase of more than 40% over the same period last year.

Short videos embedded with shopping carts were played 115.1 billion times.

The “search” function made an amazing contribution during this 618 event. Douyin mall led to a year-on-year sales increase of 514%, search scene led to a year-on-year increase of 293%, and the number of merchants participating in the activity increased by 159%.

There are some new “situations” in this year’s 618 festival.

On the one hand, 618 has become an important opportunity for online shopping of high value and large commodities; on the other hand, it’s also a good time for families to stock up, including the sales of home appliances, 3C, food, beauty products, and etc, which will reach the peak in the first half of the year during 618.

At the same time, many big brands lead the promotion activities, and the promotion discounts also attract many new consumers.

Smart and high-quality differentiated products have become the hot spots trends in the field of home appliances, driven by promotions from both home appliance brands and major e-commerce platforms.

Get an introduction of 618 Shopping Festival here.

80% of the enterprises, surveyed by Chinese media Yibang, participated in Tmall 618, more than half of them invested more than 30% of the 618 budget in Tmall, and 40% of the enterprises surveyed expected that more than half of the 618 sales would come from Tmall.

50% of the enterprises interviewed said that in the past year, Tmall had the highest conversion among all platforms.

CIW Dossier: 618 Shopping Festival provides a perspective of the merchants regarding the performance, advertising budget, and sales expectations on the top e-commerce platforms for 618 shopping festival.

Update (21 June 2021): During this year’s “618” (June 1-20), the State Post Bureau observed more than 6.59 billion pieces of parcels, a year-on-year increase of 24.24%, and an increase of 84.16% compared with the same period in 2019.

China’s total 618 sales in 2021 reached 578.48 billion yuan, an increase of 26.5% YoY, according to data from Syntun. Top 3 channels by total sales are Tmall, JD, and Pinduoduo. Download CIW Dossier: 618 Shopping Festival to get more sales insights.

Alibaba Tmall 618

Over 67% consider Tmall as the top platform for 618.

Among the enterprises surveyed, 51% invested more than 30% of their budgets in tmall. Among them, 10.6% of enterprises allocate more than 80% of the ad budget on the Tmall platform; most allocate 30% to 50% of their total 618 budget on Tmall.

Tmall is giving away RMB10 billion (US$1.57 billion) in consumer coupons and subsidies to help further stimulate post-Covid consumption during Tmall 618 Festival 2021.

According to the official introduction of Tmall, huge discounts will be launched from June 1 to June 20. The specific activities are as follows:

• 20 yuan off every 300 yuan purchase with a total subsidy of 10 billion yuan
• 88vip members will receive additional 520 yuan
• Beauty products at flagship stores are cheaper than duty-free stores

A total of 250,000 brands participate in this year’s Tmall 618, which is 2.5 times that of last year. A total of 13 million products participate in offering discounts, of which 1.4 million are new products.

Tmall merchants almost all started the official live streaming for this year’s 618 shopping festival. About 100 celebrities have locked in Taobao Live to interact with fans. More than 500 CEOs have already made time for Tmall 618 in the agenda to face consumers and offer more brand discounts.

For more established brands, this year’s 618 festival is all about membership engagement. Shoppers who have signed up their favorite brands’ membership on Tmall can expect more additional benefits.

Tmall 618 sales

Millions of loyalty-program members on Tmall helped drive sales for 25 brands, which had each exceeded RMB100 million in transactions on June 1.

As of June 16, brand merchants have acquired nearly 60 million new members during Tmall 618, and some saw more than 50% of the transactions come from members. On June 1 alone, the first day of Tmall 618, there were 25 brands with a turnover of over 100 million yuan from members.

Since the beginning of this year, Tmall has strengthened its membership operation. The exclusive rights and benefits of brand members will be revealed many times in the search results and commodity display pagse, and various tools such as exclusive rights and benefits of members and member interaction are also provided for merchants.

About 20 brand merchants exceeded 10 million member milestone on Tmall. Alibaba didn’t disclose detailed sales value this year.

Tmall Hey Box: Alibaba’s best seller incubator for top brands

JD.com 618

Jingdong announced it will focus on live streaming, short videos, graphics, and quiz to enrich its content marketing for the ongoing 618 Grand Promotion at a kick-off event on May 20 in Beijing.

JD.com will invite more than 300 celebrities, and executives from nearly 600 brand partners to participate in various promotions through live streaming during the promotion.

The company will also invite KOLs and celebrities to create short videos to assist promotion. More than 1,000 professional buyers or KOLs from different categories will be invited to share their favorite products to drive more traffic to JD.com.

JD will hold two galas through live streaming inviting celebrities to bring consumers the festive atmosphere of 618. Leveraging JD and WeChat’s strength, JD will offer live streaming through 10 WeChat accounts.

Over 30,000 new brands and stores were launched during 618 on JD Super, JD’s online supermarket, with over 2.4 million new products.

Shoppers in Nanjing, Jiangsu province are the most active, taking the crown for the largest order volume.

Group buying is most used in Harbin. The average amount per group buy order in the chilly capital of Heilongjiang province in Northeast China this year exceeds RMB 1,000 yuan.

Other top competitors for 618 include Kuaishou, Douyin (TikTok), Pinduoduo, and Meituan.

JD & Douyin (TikTok)

JD signed a 20 billion yuan collaboration agreement with Douyin (TikTok). And, JD’s products are integrated on Douyin in this year’s 618 festival and users can buy JD products on Douyin directly without being redirected to an external page.

JD 618 Sales

In the first three minutes on Jun. 18, JD Super, JD’s online supermarket, saw sales increase 10 times, and in the first two minutes, packaged foods exceeded RMB 300 million yuan while the maternal and baby category exceeded RMB 200 million yuan.

In the first hour on Jun. 18, JD Fresh saw sales increase 70% YOY. Looking at sub-categories, seafood, meat, eggs and poultry, and fruit and vegetables increased 160%, 105% and 80% respectively. Sales of food which require little effort to prepare increased 160%.

JD.com reported a total transaction of over RMB 343.8 billion yuan for its 18-day 618 shopping festival 2021, representing a growth of 27.7% YoY from the same period in 2020 (RMB 269.2 billion yuan).

The pet category has boomed. Post-90s consumers spent an average of RMB 507 yuan per month on pet products in 2021. During 618, smart pet products increased 47% YOY.

Luxury products. Sales of Ferragamo, TOD’s, and BALLY increased 150%, 232% and 600% respectively. In addition, over 20 designer brands saw sales increase over 15 times YoY on JD platform. Consumers continue to embrace the convenience of buying luxury products online.

Sales of imported gaming phones on JD Worldwide increased by nearly three times. Imported dry cat food increased by 108%.

During the 18-day promotion, sales of JD’s online real estate business increased 230% YOY. Sales of housekeeping and cleaning services increased 6.3 times while the order number of car maintenance increased 285%.

Genetic testing service sales increased 23 times, making it the fastest-growing category of healthcare services on Jingdong. Oral health product sales increased 447%.

The top five international brands are Aptamil from Germany, Estee Lauder from the U.S., A2 from Australia, Nintendo from Japan, and Sulwhasoo from Korea. In the fresh food category, 5 million Zespri kiwis and 260,000 durians from Thailand were sold during the 18-day sale.

Social e-commerce Pinduoduo’s road to brand upgrade

618 Sales performance of other brands and platforms

Xiaomi 618

From June 1 to 18, the total GMV across all Xiaomi’s platforms exceeded 19 billion yuan (US$29.37 bn), with a year-on-year growth of 90%.

Its sales volume of smartphones ranked first among all Android phones, the TV category won first place in the sales volume / sales values. Xiaomi 11 Pro is the best selling model on both JD and Tmall.

Xiaomi’s offline sales channels saw 123% YoY increase in total transaction values. Live streaming delivered 1.34 billion yuan in total sales, an 92% growth YoY.

Douyin (TikTok) 618

Douyin 618 started on June 1st and ended at 8 a.m. on June 19th. The top 5 best-selling brands are:

1. Chuchu (new brand)
2. WHOO
3. China Gold
4. Shepinhui
5. Huawei

Apple ranks sixth overall or second after Huawei under “3C electronics” category.

The top five are expected to have sales of more than 100 million yuan. Unfortunately, Apple, Adidas, Nike, and other international brands are not expected to exceed 100 million yuan in sales on Douyin, according to Chinese media Yibang Dongli.

Douyin saw the largest new user growth of over 392% YoY among post-00s, followed by post-90s (+225.9% YoY).

This is Apple’s second year of participation in 618 and saw a sales increase of 16% YoY, according to data from Counterpoint Research.

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Social e-commerce Pinduoduo’s road to brand upgrade

Total transactions during China’s 618 shopping festival in 2020 reached 16.91 trillion yuan (about US$2.38 trillion), up 42% from last year, according to Chinese online payment clearing house NetsUnion Clearing Corporation (NUCC).

During the “618” online shopping festival from June 1 to June 18, a total of 26.18 billion transactions were made, an increase of 52% year on year, said the NUCC.

Alibaba Taobao/Tmall 618 2020

More than 100,000 brands have signed up for this year’s Tmall 618, double that of last year’s 618. More than 10 million items have been discounted to participate, which is in line with last year’s Double 11.

Tmall 618 generated a total sales of 698.2 billion yuan (US$98.49 bn). SME merchants saw one more billion orders during this year’s Tmall 618.

The import consumption of Tmall Global increased by 43% year on year. The direct purchase transactions of overseas warehouses increased by 199% year-on-year. As of June 18, more than 4,000 overseas brands doubled year-on-year growth.

Over 2 million merchants opened stores on Alibaba’s Taobao e-commerce platform since the pandemic, creating over 40 million jobs. C2M orders have grown by 500% YoY.

Tmall 618 Warming Up

On May 19, Tmall announced that during the period of 618, Tmall will, together with many local governments and brands, issue the largest scale of cash consumption coupons and subsidies this year, with an estimated amount of more than 10 billion yuan.

Chinese cities have been issuing billions worth of e-coupons to stimulate consumption.

Mini Program platform compared: WeChat vs. Alibaba vs. Baidu

According to Tmall, more than 100,000 brands have signed up for this year’s Tmall 618, double the number last year.

In addition, more than 10 million products will offer discounts in this year’s Tmall 618, which is in line with last year’s Tmall Double 11. All these figures have broken the historical record of Tmall 618.

In this year’s Tmall 618, Alibaba took “consumption voucher” as a new way of “festival making”, leading the national consumption recovery, promoting the release of China’s domestic demand potential, and bringing the biggest growth opportunity for the brand in the first half of this year.

Tmall said that the cash consumption coupons and subsidies issued by Tmall 618 will cover the broadest population ever. Besides, the conditions for using cash vouchers and subsidies will also be the most relaxed this year.

Tmall 618 presales started from 0:00 on May 25, with official sales starting on June 1 until June 20, 2020.

The epidemic has affected all aspects of society, and businesses have also suffered from different degrees of damage. They are looking forward to “a key battle”, either to turn the tide or to ensure growth.

Tmall 618 is such an opportunity. According to the analysis of the insiders, the biggest wave of consumption subsidy will come in Tmall 618 after the epidemic enters the stage of normalization prevention and control.

Tmall and over 100 furniture sellers, such as IKEA, Kohler, KUKA, QuanU, and Linshimuye, will launch a 3D shopping feature, allowing customers to “see” how the furniture fits into their homes.

Affected by the epidemic, since February of this year, a large number of offline stores have launched stores on Tmall, including IKEA, Tesla, and etc.

Close to 180 luxury brands are participating this year, nearly double the amount from Double 11 2019 Global Shopping Festival. Burberry, Montblanc, Cartier and Michael Kors are offering customized special edition items co-created with Tmall just for 6.18.

Coach, MCM, and Theory are participating in the campaign for the first time, and all recently launched outlets on Tmall Luxury Soho.

To many merchants in China, previously participating in the 618 promotion was a growth engine; but, now it’s more “life saving”.

Tmall 618 First Day Sales

In the first hour of Tmall 618 pre-sale, the total transactions increased by 515% year on year. Within the first two hours of the pre-sale, the transactions of several brands including Lancome and L’Oreal exceeded 100 million yuan. Subscribe to get more timely insights.

At the opening, an hour and 29 minutes of Tmall 618, the total transactions referred by Taobao Live reached 2 billion yuan (US$280 million), far more than that of the same period last year.

Since the launch of Tmall 618’s pre-sale on May 25, the number of live shows on Taobao has exceeded 1.4 million.

On June 1, Taobao Live delivered total sales of 5.1 billion yuan with over 20 brands and merchants exceeding 10 billion yuan in live streaming.

Jingdong (JD) 618 2020

JD 618 total transactions (1-18 Jun) reached 269.2 billion yuan (US$37.98 bn), up 33.6% YoY.

• Top categories by growth rate: fresh food, medical & health care, kitchenware
• Top categories by sales: mobile phones, home appliances, PC & digital products
• Top categories by the total number of customers: food & beverages, baby & maternal, beauty products

JD’s 7Fresh GMV increased by 100% year on year, and the turnover of more than 1000 fresh brands doubled during JD 618 sales (1-18 Jun).

More than 25,000 live broadcasts of Jingdong home appliances during 618 delivered the more GMV than the first five months’ total.

In addition, during the whole 618 periods, the cumulative turnover of air conditioners doubled over the previous year; the cumulative turnover of refrigerators and washing machines increased by 130% over the previous year; there are 10 third-party stores with a turnover of more than 100 million yuan on JD home appliance platform, and more than 1000 third-party stores with a turnover of more than one million yuan.

This is the 17th year for JD.com to hold its 618 Grand Promotion. JD will provide RMB 10 billion yuan in subsidies, hundreds of billions of discounts, and 10 billion yuan consumption coupons during the JD 618 event this year, announced on 25 May.

JD 618 Planning

This year’s 618 is the sales promotion with the largest amount of discounts ever with most new product launches. Among the many discounts and promotions offered, JD.com provided over 200 million units at a 50% discount and sell over 200 million units of new products.

JD.com would also help more than 150 brands to sell over RMB 100 million in products through innovative empowerment initiatives, subsidy support and other measures, and help more than 100,000 small and medium-sized brands and merchants to double their transactions.

JD would host over 300,000 key live streaming sessions during this year’s 618. It will also work with partners including Kuaishou, Douyin (TikTok), Wesee, Bilibili, Huya, Douyu, and others.

JD would invite top executives from brands such as Huawei, Honor, and Haier to interact with consumers directly, offering big discounts. JD’s executives and sales managers will also join JD Live.

JD Live would invite more than 100 civil servants, such as mayors, county heads, and directors of commerce to act as live streaming anchors to promote local agricultural products to help farmers and industries affected by COVID-19.

Home Appliance

Over 40 brands have created over 200 special production lines to produce over 1,000 exclusive products.

For example, Dyson would offer 70% of its Dyson Airwrap inventory to JD during 618. Some other promotions include a 60-inch 4K TV for less than RMB 2,000 yuan, a 55-inch 4K smart TV for RMB 1399 yuan, a Panasonic dishwasher for RMB 1899 yuan, and a new Midea air circulator for RMB 459 yuan – prices are significantly lower than usual.

JD has upgraded its service during 618 so that customers can enjoy a 30-day price protection policy for home appliances bought on JD’s first-party platform, and the option to replace a new home appliance with a quality problem within 180 days.

JD would also provide integrated delivery and installation service for TVs, and fast installation service for air conditioners.

JD would also offer RMB 300-600 yuan subsidies for people who trade in old air conditioners for new ones. It would provide a pre-sale video service to help guide consumers in the purchase of home appliances.

In addition, offline stores JD’s E-Space would participate in a 24-hour promotion on June 18th, providing customers with subsidies and discounts. JD’s over 12,000 home appliance experience stores would leverage live streaming for marketing promotion, covering Hebei, Henan, Hunan, and Guangdong provinces.

JD 618 First Day Sales

JD 618 started at 0:00 on June 1. According to JD, in the first hour, the transactions of Apple products were three times of that of the same period last year; luxury goods achieved a 400% growth and completing full day sales last year.

June 1st, the first day of JD’s 618 Grand Promotion, saw total transaction growth of 74% YoY. Forty brands individually achieved sales of over RMB 100 million. Check out the 7 consumption trends based on first-day sales data.

Sales of JD Super, JD.com’s online supermarket, increased by 100% compared with the same period last year. Sales of JD.com’s 7FRESH increased by more than 140% compared with the same period last year and JD New Markets grew by more than 100% year on year.

Compare with the same period last year:

• On June 1^st, sales of food categories in JD Super was three times.
• Sales of baby and maternal categories increased by 100%
• Sales of pants-type sanitary pads in the individual care category and female care increased by 12 times.
• Dental patches under the subdivision of oral care increased 19 times
• Sales of smart pet devices increased nearly 7 times
• The two-hour sales of toys exceeded the all-day sales of last year.

JD.com’s customized products also witnessed explosive growth including C2M, exclusive brands, first sales of new products, underwriting of tail goods, exclusive specifications, etc., and in only 4 hours exceeded the all-day sales in the same period last year.

JD Super brand merchants and retailers made efforts to reach the lower tier market. JD Super got off to a good start for 12 hours on June 1st. Sales in the lower tiers market increased by 160% compared with the same period last year, and the number of users from lower-tier markets increased by 83% compared with the same period last year.

JD.com’s outbound e-commerce platform witnessed a 742% growth in transaction volume on June 1st , compare with the same day of last year.  The top five markets are the United States, Hong Kong, Taiwan, Japan and Canada.

The number of customers in Hong Kong grew by 370% year-on-year, while transaction volume by 266% year-on-year.

JD Worldwide (Cross-border e-commerce platform)

On June 18th, sales of JD Worldwide (JD’s cross-border import e-commerce platform) increased 110% y-o-y. Imported pet products increased nearly 400% y-o-y, imported beauty products increased 180% y-o-y, and imported electronics products, maternal and baby products, health care products, fashion products have all increased over 100% y-o-y.

From June 1^st to 18^th, over 30% of countries saw sales of their products more than doubled.

JD Worldwide has introduced over 1,000 new brands as of May 2020, and welcomed over 500 stores on third-party platform, including Abbott, Nestlé, as well as international chains such as South Korean department store AKPLAZA and Japanese drugstore Daikoku Cosmetics. During this 618, sales of the stores increased by over 100%.

This 618, JD Worldwide introduced 30,000 new international products to JD customers. On June 18^th, sales of new products were 15 times that of the average daily sales in May. From June 1^st to 18^th, sales of over half of the new products increased by over 200% compared with the same period of May.

Other Retailer & E-commerce Platforms

Gome’s one day GMV on 18 June increased by 73.8% YoY. 65 inch TV sales increased 186% year-on-year, and OLED TV showed 285% growth. Its 618 sales (1-18 Jun) exceeded May’s total sales.

Xiaomi’s total sales have reached 10 billion yuan across all platforms during the 18-day sales period.

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Top traffic driver compared: TikTok/Douyin vs. Kuaishou vs. Bilibili vs. RED

Sales of admission tickets for amusement parks rose by 437% on JD compared with the same period last year. Sales of suburban amusement tours increased by 153%, in which sales were up 300% in several scenic destinations areas in Beijing, Xinjiang, Yunnan, etc.

Hotel sales went up by 106% on JD, and hotel stay &entertainment package sales were 6 times more than the same period last year. Domestic flight tickets sales were up 172% while mobile payment services surpassed 427%.

JD Travel is part of JD’s Life & Services business group. Other services include automotive maintenance, online real estate purchase, online auction and fresh flowers booking.

With over 100,000 products from 30,000 well-known brands offered online which in turn activate over a million offline business, JD Life & Services is providing a variety of promotions during 618, many of which represent more than 50% discounts.

The growth of consumption of daily life services signifies the beginning of an overall economic recovery. JD Life & Services for consumers is playing an active role in integrating online and offline, and retail and services.

Check out 618 Shopping Festival: Taobao vs. JD

During “618”, offline traffic increased by 30% over the week prior, with online orders also jumping by 20%. Another partner retailer, Beijing’s Easyhome, a seller of furniture and home remodeling supplies, topped 100 million yuan (US$15.7 million) in sales by 1 pm on the first day of “618”, while Alibaba’s Fresh Hema saw sales increase to seven times what they were in the same period last year.

Tmall’s June 1-18 2018 promotion pulled in offline stores, including 70 New Retail stores from around China, along with 100,000 Tmall smart stores, Intime department stores, Hema supermarkets and superstore chain RT-Mart.

Along with its usual array of coupons and discounts, this year’s festival offered up physical interactive pop-up stores, red packets, and free shipping.

This year’s shopping festival also targeted consumers outside of China. Product sales in apparel, beauty, and food & beverage shattered last year’s records in just minutes. This year’s shopping festival hit during the World Cup and Dragon Boat Festival, helping boost sales in several categories. Below are highlights of Tmall’s 618 promotion.

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Related: 618: China’s major mid-year shopping festival

The growth of 16-25 age group. This age group made up 29.6% of the purchasing of notebooks. Compared to 21.6% last year, young consumers promoted an increasing demand for notebooks, especially for≤20mm notebooks and gaming notebooks. In the 36-45 age group, the decline from 28.8% last year goes down to 20.5% this year. Young customers get higher demand for these products. There is still space to come up with the older age group.

Tapering growth in developed provinces. The developed provinces such as Guangdong, Beijing, Shanghai, Zhejiang, Fujian got lower growth rates for notebooks than the average of whole China. Xinjiang, Qinghai, Jiangxi, Henan, and Harbin grow as the top 5 highest rates. Similar to the sales of desktops, PC market shows a stabilized state in the more developed cities.

AI powering personalized options/choices. eTailers are providing more personalized recommendations for consumers by the technology of big data and artificial intelligence. JD introduced an online virtual assistant to recommend relevant items to consumers based on their purchase history.

For all eTailers, 610,931 units of notebooks were sold with an increase of 37.9% compared to the same period last year. 182,475 units of desktops (excluding DIY) were sold with a YoY increase of 43.4%. For JD alone, the numbers are 38% for notebooks and 44.2% desktops (excluding DIY). JD made up 83.8% on notebooks and 94% on desktops of the overall eTailer sales numbers.

Printers (including single function printers, laser multifunction peripherals (non-copier base), inkjet single function printer and inkjet multi-function printer) made a 41.9% YoY growth during which JD made up 70.1% of the whole market. The laser printer grew 33.9% YoY and the inkjet printer grew 53.3% YoY.

For inkjet printers, Canon continued to top the eTailer market, and HPInc and Epson took the second and third position as last year. For laser printers, HPInc had a market share of 59% which maintained its top position.

Top vendors continue to be the same as last year for notebooks. And the top vendor is still Lenovo (including ThinkPad).

In Q1 2017, based on IDC’s data, notebooks in the “>US$730” price band increased by 110.5% YoY and made up 48.1% of the overall notebook market. Consumers got higher demand for better designs and specifications such as ≤20mm notebooks and gaming notebook. Students’ demands for completing their homework and working adults for external discussions are increasing which also pushes the notebook market.

How to satisfy Chinese consumers’ demand in digital retail era

Double 11 is the creation of Alibaba’s Tmall while 618 was started by Jingdong. Every June is the anniversary month of JD; and, the promotion and discount reach the peak on 18 June.

Visit 618 China for the latest statistics and insights about 618 shopping festival.

618 China 2017

JD recorded over 100 million orders during last year’s 618, an increase of 60% YoY. Mobile accounted for 85%, more than doubled than in 2015. Its cross-border e-commerce retail section, JD Worldwide, saw 17 times more orders on 18 June 2016.

In response to the “Double 11” trademark ban, JD openly allows the industry to use the 618 trademark. June and November are the two online shopping peaks of the year with 618 and Double 11.

Consumers are more focused on prices, logistics, and after-sales services during Double 11 but more on quality, brand, and prices during 618 according to “China E-Commerce Promotion Trend Report”, jointly published by JD and 21Jingji.com.

Among the fourteen categories of products studied in the report, online users love to buy branded products during 618, including mobile phone, electronics, computers, and home appliances. Beauty care and health care products are the fastest-growing categories during 618 in the past three years.

For this year’s 618 promotion, JD focuses on both online and offline in five areas in addition to promoting “618” as an open brand:

• technology+retail. JD will deliver personalized product recommendations with AI and enhanced shopping experiences with AR and VR.  In addition, Unmanned vehicle, drones, and sorting robots will also be used during this year’s 618 campaign.
• brand+retail. From June 2nd to June 16th, 14 well-known brands will join the endorser and consumers to carry out in-depth interactions
• IP+retail. JD will launch fan carnival activities with Lego, Disney, and Transformers.
• finance+retail. JD will offer online and offline credit services and consumer insurances.
• multichannel+retail. JD is partnering with both online and offline channels for 618 campaigns including Toutiao, iQiyi, QQ Browser, Agriculture Bank of China, China Telecom, etc.

Alibaba retail model integrates resources, emphasizing the integration of third-party services, while JD focuses on the direct sales model, emphasizing service controllability,  high efficiency, and low cost.

This year’s 618 could become the watershed of China’s retail market

Said Xu Lei, CMO of JD.

Jingdong GMV for the first quarter of 2017 increased by 42% to 184.1 billion yuan (US$26.7 billion) from 129.3 billion yuan in Q1 2016. Annual active customer accounts increased by 40% to 236.5 million in the twelve months ended March 31, 2017, from 169.1 million in the twelve months ended March 31, 2016. Read more »

The total retail sales of consumer goods in China reached US$397.16 billion in April 2017, up by 10.7% YoY. In the first four months of 2017, the online retail sales of goods and services in China totaled US$279.26 billion, an increase of 32.0% YoY, accounting for 17.0% of total retail sales in the same period.

Update: As of 3pm 18 June, JD 618 campaign recorded total GMV of over 119.9 billion yuan (US$17.6 billion). The number of JD cross-border buyers doubled during 618 campaign compared with that of 2016.

Kaola.com, Netease’s cross-border retail e-commerce platform, saw a sales growth of 500% on 18 June 2017 from 18 June 2016.

Double 11 (11 Nov) are not the only online sales promotions in China. Mid-year promotion is also an important campaign for China’s e-commerce platforms such as Tmall and Jingdong.

This year, Tmall brings 300,000 products from 25 countries to Chinese consumers during the promotion. Participating retailers include eight multinational supermarkets and hypermarkets including Costco from U.S., Inferno from Germany, and King Power from Thailand.

Brands without a present in China, who have Tmall Global store, can also join the promotion if selected. Overall, more than 20,000 merchants were selected by Tmall to participate in the mid-year promotion.

Also read: China Female Online Shopper Insights 2015