China Internet Watch https://www.chinainternetwatch.com China Internet Stats, Trends, Insights Sat, 06 Jul 2024 05:27:31 +0000 en-US hourly 1 https://www.chinainternetwatch.com/wp-content/uploads/cropped-ciw-logo-2019-v1b-80x80.png China Internet Watch https://www.chinainternetwatch.com 32 32 Chinese Companies Making Waves in the Middle East E-Commerce Market https://www.chinainternetwatch.com/47196/chinese-companies-making-waves-in-the-middle-east-e-commerce-market/ Tue, 09 Jul 2024 05:20:41 +0000 https://www.chinainternetwatch.com/?p=47196

The Middle East has emerged as a new frontier for e-commerce, drawing significant attention from Chinese companies eager to expand their global presence. With a young, tech-savvy population and high spending power, the region offers a promising market for Chinese e-commerce giants.

Exploring New Opportunities in the Middle East

Xu Jin, a talent scout for a Chinese MCN (multi-channel network) company, has been actively seeking potential influencers in Dubai's bustling commercial areas. His job is to find promising individuals who can become TikTok influencers and drive e-commerce sales. Xu and his team have managed to generate $100,000 in monthly revenue by tapping into the Middle Eastern market according to TMT Post.

"The Middle East is an emerging market with great potential. There's plenty of traffic and money, but it lacks influencers who speak Arabic and can engage with the audience," says Xu Jin. His company is one of many Chinese enterprises recognizing the opportun...

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Kuaishou Reports Record Q1 2024 Profit, Revenue Up 16.6% https://www.chinainternetwatch.com/31784/kuaishou-quarterly/ Wed, 22 May 2024 12:21:31 +0000 https://www.chinainternetwatch.com/?p=31784 Kuaishou Technology, Douyin (TikTok)’s top competitor in China, has unveiled an impressive financial performance for the first quarter of 2024, signaling robust growth and strategic advancements across its platforms.

The company’s unaudited consolidated results reflect a significant surge in revenues, operating profit, and user engagement metrics, underscoring its dominant position in the digital economy.

A robust start to 2024

In Q1 2024, Kuaishou reported revenues of RMB 29.4 billion, marking a 16.6% increase compared to the same period in 2023.

This growth was accompanied by a notable rise in gross profit, which reached RMB 16.1 billion, up from RMB 11.7 billion in Q1 2023, reflecting a gross profit margin of 54.8%.

The company’s operating profit soared to RMB 3.99 billion, reversing the operating loss of RMB 698 million from the previous year.

Strategic initiatives driving growth

Kuaishou’s strategic initiatives have been pivotal in driving its growth. The company’s innovative traffic recommendation mechanism, enhanced monetization strategies, and robust e-commerce operations have all contributed to its strong financial performance.

In Q1 2024, Kuaishou rolled out a new traffic recommendation mechanism, aligning user experience improvements with increased monetization efficiency.

This strategy has attracted higher buyer budgets and boosted the company’s e-commerce business, which grew by 28.2% year-over-year to RMB 288.1 billion in GMV.

Financial highlights

Kuaishou’s financial metrics paint a picture of robust growth and strategic success. The company achieved an adjusted net profit of RMB 4.39 billion, a staggering increase from RMB 42 million in Q1 2023.

The adjusted EBITDA also saw a significant rise, reaching RMB 5.98 billion, up from RMB 1.99 billion in the same period last year. These metrics highlight Kuaishou’s effective cost management and revenue generation strategies.

User engagement and platform growth

Kuaishou’s user engagement metrics have shown impressive growth, with average DAUs reaching 393.8 million, up from 374.3 million in Q1 2023.

Average MAUs also increased to 697.4 million, reflecting the company’s successful user acquisition and retention strategies.

The average daily time spent per DAU on the Kuaishou app was 129.5 minutes, further emphasizing the platform’s ability to engage users effectively.

Kuaishou’s adjusted net profit of RMB 4.39 billion and adjusted EBITDA of RMB 5.98 billion are indicators of strong financial health. The substantial increase in these metrics from the previous year highlights the company’s effective cost management and revenue generation capabilities. Additionally, the significant reduction in administrative expenses by 49.7% year-over-year is a positive sign of operational discipline.

The growth in Kuaishou’s overseas business, with revenues reaching RMB 991 million, up 193.2% year-over-year, and the narrowing of operating losses in these markets, indicates successful international expansion. The company’s localized strategies and investments in content generation and platform optimization are paying off, contributing to overall revenue growth and improved operating efficiency.

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Tencent’s Impressive Q1 2024 Financial Performance Sets Strong Foundation for Future Growth https://www.chinainternetwatch.com/31054/tencent-quarterly/ Wed, 15 May 2024 12:16:58 +0000 https://www.chinainternetwatch.com/?p=31054 Tencent Holdings Limited has announced its unaudited consolidated results for the first quarter of 2024, showcasing robust growth across various sectors despite challenging market conditions.

The company, a leading internet and technology conglomerate in China, has reported substantial improvements in gross profit and net profit, reflecting its strategic focus on high-quality revenue streams and innovative technological advancements.

Strategic Initiatives and Business Review

Tencent’s latest quarterly results highlight the company’s dynamic approach to growth and innovation. The tech giant has focused on enhancing its core business segments while venturing into new revenue streams, leveraging its technological prowess and market leadership.

In the gaming sector, Tencent continues to solidify its dominance both domestically and internationally. Several flagship titles, including “Fight of the Golden Spatula” and “CrossFire Mobile,” achieved record-high gross receipts. Meanwhile, international hits like “PUBG Mobile” and Supercell’s “Brawl Stars” reported impressive gains in user engagement and revenue, underscoring Tencent’s global appeal in the gaming industry.

The company has also made significant strides in digital content. WeChat Video Accounts saw a dramatic increase in user engagement, with total user time spent rising by over 80% year-over-year.

Similarly, Mini Programs, a staple feature of WeChat, reported a 20% increase in user engagement, reflecting Tencent’s ability to continuously innovate and expand its ecosystem.

Tencent’s advertising sector has benefited greatly from its advancements in AI technology. The introduction of generative AI-powered tools has revolutionized its advertising platform, resulting in higher engagement and more effective ad campaigns. This innovation has been particularly impactful for Video Accounts and Mini Programs, driving substantial growth in advertising revenue.

In the FinTech arena, Tencent’s wealth management business has shown robust growth, marked by a surge in user numbers and average fund investments. Tencent Cloud Media Services, a leader in the media and entertainment sectors, has maintained its strong market position, further demonstrating the company’s diverse and resilient business model.

Operating Metrics

  • Combined MAU of Weixin and WeChat: 1,359 million, a 3% YoY increase.
  • Mobile Device MAU of QQ: 553 million, a 7% YoY decrease.
  • Fee-based VAS Registered Subscriptions: 260 million, a 12% YoY increase.
  • Video Accounts Total User Time Spent: Increased over 80% YoY.
  • Mini Programs Total User Time Spent: Increased over 20% YoY.

Financial Highlights

Tencent’s financial performance in Q1 2024 reflects its strategic focus and operational efficiency:

  • Total Revenues: RMB 159.5 billion ($22.5 billion), a 6% year-over-year (YoY) increase.
  • Gross Profit: RMB 83.9 billion ($11.8 billion), up 23% YoY.
  • Non-IFRS Operating Profit: RMB 58.6 billion ($8.3 billion), a 30% YoY increase.
  • Net Profit Attributable to Equity Holders: RMB 50.3 billion ($7.1 billion), up 54% YoY.

Segment Performance

  • Value-Added Services (VAS): Revenue slightly decreased by 0.9% YoY to RMB 78.6 billion, with social networks and domestic games experiencing minor declines, while international games revenue grew by 3%.
  • Online Advertising: Revenue surged by 26% YoY to RMB 26.5 billion, driven by increased engagement and enhanced AI-powered ad targeting.
  • FinTech and Business Services: Revenue increased by 7% YoY to RMB 52.3 billion, with solid growth in cloud services and wealth management.

Tencent’s first-quarter results highlight its resilient business model and strategic adaptability. The company’s revenue growth, though moderate, is accompanied by a substantial increase in gross profit and operating margin, indicating improved operational efficiency.

Comparing these results with previous quarters and industry peers, Tencent stands out for its balanced growth across diverse revenue streams. The company’s focus on high-margin businesses, such as cloud services and digital content, is a strategic move that is paying off well.

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Digital Human: The Rise of AI-Driven Live Streaming in China https://www.chinainternetwatch.com/43807/digital-human-ai-driven-live-streaming/ Tue, 23 Apr 2024 01:11:00 +0000 https://www.chinainternetwatch.com/?p=43807

AI digital persona achieved over 10 million viewers within 30 minutes of live streaming on JD.com.

Viewer count surpassed 13 million within 40 minutes, setting a record high

Nearly 20 million tuned in within the first hour, with average viewer duration 5.6 times longer

The integration of artificial intelligence in e-commerce has taken a new turn in China, with significant implications for both technology and consumer interaction. As exemplified by the recent debut of a digital avatar representing Liu Qiangdong, the founder of JD.com, during a live streaming event, this trend signals a pivotal shift in digital marketing strategies.

The Advent of Digital Hosts

On April 16, 2024, a digital version of Liu Qiangdong hosted a live stream on JD.com, attracting over 20 million viewers within the first hour.

This digital persona, named "Cai Xiao Dongge," showcased various products ranging from household appliances to groceries, significantly boosting sales figures...

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China Digital Landscape 2024 – Entertainment https://www.chinainternetwatch.com/43736/digital-entertainment-trends/ Wed, 03 Apr 2024 00:14:00 +0000 https://www.chinainternetwatch.com/?p=43736

In 2023, China's digital content sectors, encompassing online video, live streaming, music, and literature, showcased remarkable growth and innovation.

The online video user base expanded to 1.067 billion, with substantial improvements in content variety, especially in micro and short dramas, supported by government guidelines and quality initiatives.

Live streaming also saw a significant increase in users, reaching 816 million, with diverse content areas including e-commerce and gaming, reflecting enhanced regulatory standards and user experience optimization.

The online music sector experienced a notable rise in paid subscriptions and revenue, reaching 715 million users, thanks to strengthened copyright protection and industry collaboration.

Meanwhile, the online literature user base grew to 520 million, buoyed by international expansion and the integration of AI technologies to boost creative efficiency. Across these sectors, China's focus on quality, regulation...

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Tencent Revenues Up 10% in 2023 https://www.chinainternetwatch.com/47050/tencent-2023/ Thu, 21 Mar 2024 12:01:00 +0000 https://www.chinainternetwatch.com/?p=47050 In a year marked by innovation and strategic foresight, Tencent Holdings Limited not only bolstered its financial standing but also set new benchmarks within China’s digital arena. The conglomerate’s 2023 financial results, alongside a series of strategic undertakings, shed light on the thriving dynamics of China’s technology sector and Tencent’s pivotal role therein.

Financial Highlights: A Glimpse into Growth

Tencent’s fiscal narrative for 2023 is one of notable achievements, underscored by a 10% year-over-year growth in total revenues, reaching an impressive RMB609.0 billion (USD86.0 billion).

This expansion is further emphasized by a 23% increase in gross profit, showcasing the company’s enhanced profitability in a fiercely competitive digital marketplace. Furthermore, the non-IFRS profit attributable to equity holders witnessed a substantial 36% increase from the previous year, indicating strong core earnings performance .

The final quarter of 2023 continued this trend, with revenues escalating by 7% year-over-year to RMB155.2 billion (USD21.9 billion), and gross profit and non-IFRS profit attributable to equity holders of the company experiencing significant increases of 25% and 44% respectively.

In 2023, Tencent’s revenue breakdown highlighted the diversity of its business portfolio, with significant contributions from various segments.

The FinTech and Business Services sector emerged as the largest revenue source, representing 31% of the total revenue and amounting to RMB189.0 billion. This segment’s leading position underscores Tencent’s stronghold in the FinTech industry and its successful foray into comprehensive business services.

Following the FinTech and Business Services sector, the Online Games segment was the second-largest contributor to Tencent’s revenue, accounting for 29% and totaling RMB177.0 billion. This demonstrates the continued vitality of online gaming within Tencent’s business model.

The fastest-growing segment in 2023 was Tencent’s Cloud Computing business, which experienced a remarkable 30% year-over-year revenue increase, reaching RMB109.0 billion. This growth outpaced the other segments, notably the Social Networks segment, and underscored Tencent’s effective strategy and execution in the competitive cloud services market.

Overall, Tencent’s 2023 financial performance showcased the strength of its FinTech and Business Services as the leading revenue generator, with the Cloud Computing segment leading in growth, reflecting the company’s adaptability and strategic positioning in China’s evolving digital landscape.

Strategic Endeavors and Innovation

2023 saw Tencent advance through strategic milestones:

Enhancing User Experience: Tencent’s WeChat Video Accounts doubled in user time spent, thanks to improved algorithms and creator support. Additionally, the Mini Games platform’s gross receipts soared by over 50%, reinforcing Tencent’s leadership in China’s casual gaming sphere .

Pioneering in AI: The launch of Tencent Hunyuan, an AI model of a trillion-parameter scale, marks a leap in Tencent’s technological prowess, solidifying its commitment to spearheading digital innovation .

Commitment to Society and Environment: Tencent’s digital philanthropy platform set a new record with RMB3.8 billion raised during the 99 Giving Day campaign, while its New Cornerstone Investigator Program supported 104 scientists, promoting scientific research .

As of the end of 2023, Tencent Music Entertainment Group (TME) reported a notable increase in its music subscribers. The total number of online music paying subscribers reached 90 million, marking an 18% year-over-year growth.

Market Engagement and User Dynamics

Tencent’s operational statistics reveal evolving trends in user engagement:

  • The MAUs of Weixin and WeChat stood at 1,343 million by December 2023, a 2% increase year-over-year, highlighting the platforms’ expanding influence in social media .
  • Despite a marginal decline in VAS revenues, Tencent’s strategic emphasis on content diversity and innovative services positions it for sustained growth amidst market challenges .

Tencent’s 2023 saga is one of strategic brilliance and financial vigor, positioning it at the forefront of China’s digital transformation. With its commitment to innovation, user-centricity, and societal impact, Tencent is poised to continue shaping the contours of China’s digital future.

Mobile reach in China: Tencent, Alibaba, Baidu, ByteDance, vs. Kuaishou

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Douyin’s Live Commerce Platform Continues to Soar https://www.chinainternetwatch.com/43416/douyin-live-commerce/ Mon, 22 Jan 2024 13:00:46 +0000 https://www.chinainternetwatch.com/?p=43416 Douyin, TikTok’s China equivalent, saw its live commerce platform continue to soar in 2023, with total transaction volume growing 256% year-over-year, according to data released by the company early this year. The platform now covers over 370 cities and involves over 450,000 businesses.

Douyin live commerce platform is a service platform provided by Douyin for local lifestyle service businesses. It aims to help businesses market and sell their products and services on Douyin.

Short videos were the most popular type of content on the platform, accounting for 83% of total transaction volume. Short video uploads grew nearly 1.4 times, while text content uploads grew 2.68 times.

Douyin Live streaming was also a major growth driver, with transaction volume growing 5.7 times. The number of live streams that generated transactions increased fourfold, and the coverage rate of merchant self-broadcasting reached 59%, with self-broadcasting transaction volume growing 4.45 times.

Daily search volume grew 1.57 times, and transaction volume driven by search grew 2.6 times. The most popular live-streaming content categories were:

  • Food: Hot/unique dishes, fast food, hot pot, regional dishes, and bakery and desserts
  • Services: Massage and bathing, beauty and fitness, hairdressing, car services, and nail and eyelash art
  • Travel: Travel agencies, hotels and guesthouses, theme parks, attractions, and zoos

TikTok also saw significant growth in the number of new service providers and group-buying influencers on its platform. The number of new service providers increased 1.79 times, the number of businesses working with service providers increased nearly two times, and service provider transaction volume grew nearly eight times.

The number of group-buying influencers increased 2.89 times, and over 580,000 influencers earned income from the platform. The total transaction volume of influencers grew more than 2 times, and influencer discovery shopping generated 946 billion yuan in revenue.

Chinese influencer platforms: Weibo, Douyin, Kuaishou, Xiaohongshu

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Xiaohongshu’s E-Commerce Strategy with Emphasis on Live Commerce and Search Conversions https://www.chinainternetwatch.com/43407/xiaohongshu-e-commerce-strategy/ Wed, 17 Jan 2024 13:06:53 +0000 https://www.chinainternetwatch.com/?p=43407 On January 11, Xiaohongshu (Little Red Book or RED), a prominent Chinese social media platform, marked a significant shift in its business strategy by releasing its first annual e-commerce report.

The report revealed a staggering 500% year-over-year increase in the number of merchants, surpassing 100 million yuan in transaction volume, with those breaking the 10 million yuan threshold growing by 380%.

This surge underscores the platform’s rapid transformation into a bustling e-commerce hub.

In December 2023, Xiaohongshu’s COO, Conan, made a public statement that sharply contrasted his stance from five years ago when he firmly believed that Xiaohongshu should not venture into e-commerce.

“Back then, I viewed things from a community perspective. But now, I’m spearheading our e-commerce operations,” he said. This shift follows the platform’s strategic move to integrate its e-commerce and live-streaming businesses into a new transactional division, standing alongside the community and commercial departments.

Xiaohongshu has come a long way since its inception. Within six months of its launch, it introduced an overseas shopping-sharing community.

A year later, it launched an e-commerce platform called “Welfare Society.” By 2016, the platform expanded to include third-party platforms and brand merchants, experiencing rapid growth across various product categories.

However, the platform faced challenges in meeting its Gross Merchandise Volume (GMV) targets in 2018 and 2019.

Interestingly, during this period, its content community business thrived, with user numbers increasing by 100 million from January to July 2019. Consequently, Xiaohongshu shifted its focus to strengthening its community aspect, becoming a favored content community among younger demographics.

For Xiaohongshu, with a daily active user count surpassing 100 million in 2022 and advertising revenues accounting for 80% of total income, diving into e-commerce became an inevitable choice.

The platform’s primary user base has always been female, with women accounting for over 80% of its users as of 2021, and a significant 60% hailing from first and second-tier cities.

This demographic, known for its strong purchasing power and high consumer intent, gave birth to Xiaohongshu’s unique “planting grass” culture.

Planting grass” refers to the practice of posting various forms of notes on the platform, recommending, sharing, and showcasing personal or brand experiences to influence user purchases. From a marketing standpoint, these recommendations and shares are akin to brand advertising, creating brand impressions in the consumer’s mind.

However, creating a brand impression and driving product purchases are two different challenges.

This disparity led to the “brand up, conversion down” phenomenon, where building brand impressions often requires positive language around beauty, advantages, and greatness, while actual product purchases are driven by discounts, price reductions, and limited-time offers.

In this marketing process, brand building and sales conversion are distinct, typically handled by offline malls, supermarkets, convenience stores, and online platforms like Pinduoduo, JD.com, and Taobao.

Xiaohongshu seemed to have solved this challenge by combining search functionality with buyer-driven sales.

Unlike traditional passive content consumption, searching indicates interest in a product, restaurant, or location. As such, search engine marketing has always been highly effective.

With 70% of its active monthly users engaging in search activities, Xiaohongshu focused on closing the loop from search to e-commerce.

The platform’s shift towards e-commerce is also evident in its move towards buyer-driven live-stream commerce.

For instance, in January 2023, Dong Jie’s live-stream debut on Xiaohongshu generated an estimated GMV of over 50 million yuan. Following her, “Chu Dai Fu” achieved fame with her first live-stream lasting nearly six hours and generating sales over 50 million yuan.

These events marked the entry of celebrities and buyers like “Yi Ke KK” and “Dang Ran Shi Dang” into the live-stream sales arena.

Data from August to November 2023 illustrates the platform’s e-commerce momentum, with two billion-level buyers, 21 million-level buyers, and 20 hundred-million-level buyers emerging within just three months.

During the 2023 Singles’ Day shopping festival, Xiaohongshu saw its e-commerce user count triple and order numbers nearly quadruple compared to the previous year.

The number of merchants participating in the event and the GMV from live streaming increased by over four times, highlighting the enormous potential of buyer-driven e-commerce on the platform.

In conclusion, Xiaohongshu’s strategic pivot towards commercialization, as evidenced by organizational restructuring, live-streaming trials, data collaboration, and open search fields, marks a new era for the platform.

By focusing on search conversion and live-streaming sales, Xiaohongshu caters to its core demographic’s shopping needs and cultivates shopping habits among a broader user base. This evolution from a community-focused platform to a dynamic e-commerce powerhouse underscores Xiaohongshu’s adaptability and growth in the digital era.

Review: Xiaohongshu’s live streaming on Business Accounts

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China’s Video Cloud Market Navigates Through Slowdown: Insights from IDC’s 2023 Mid-Year Report https://www.chinainternetwatch.com/43222/video-cloud-market/ Mon, 06 Nov 2023 12:17:48 +0000 https://www.chinainternetwatch.com/?p=43222

IDC has released its mid-year report, "China Video Cloud Market Tracker, First Half of 2023," outlining current trends and projections within the industry. In a market contending with a post-pandemic deceleration in consumer entertainment demand and reduced IT expenditure from industry clients, China's video cloud market faced a 7.0% year-on-year decline, reaching $4.62 billion.

The report details an 8.4% contraction in video cloud infrastructure and a slight 1.4% decrease in the solutions market compared to the same period in 2022.
Downstream Impact and Industry Responses
The first half of 2023 was characterized by a slowdown in end-user entertainment demand.

Over half of the leading integrated video platforms and entertainment live streaming services felt the pressure on their short-term performance, demanding higher cost-effectiveness. Although the utilization of resources such as edge cloud helped, it was insufficient to offset the adverse effects of declining bandwidth us...

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China’s Esports Industry Grows, Despite Slight Dip in Yearly Revenue https://www.chinainternetwatch.com/30903/esports/ Tue, 15 Aug 2023 13:00:19 +0000 https://www.chinainternetwatch.com/?p=30903

The first half of 2023 has witnessed a warming trend in China's esports industry. With leading esports products maintaining steady operations, the launch of new games, and the strong return of competitive events, the industry's revenue and user base remain stable.

This September, esports will make its official debut at the 19th Asian Games in Hangzhou, signaling potential further growth in the latter half of the year.

According to a report released jointly by the Esports Committee of the China Audio-Video and Digital Publishing Association (ESC), the China Game Industry Research Institute, and the China Esports Industry Research Institute, the esports industry revenue from January to June 2023 amounted to CNY 75.993 billion.

This represents a slight decrease of 0.66% compared to the previous year but showcases a promising sequential growth of 11.74%.

The breakdown of this revenue is intriguing. Esports gaming accounts for 84.84% of the industry's income, with esports live s...

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Taobao’s 20th Anniversary Sets Stage for Largest 618 Shopping Festival Yet https://www.chinainternetwatch.com/42871/618-shopping-festival-2023/ Thu, 22 Jun 2023 00:33:18 +0000 https://www.chinainternetwatch.com/?p=42871 In China’s e-commerce realm, the 618 Shopping Festival is an event of monumental scale and impact. It owes its inception to the Chinese e-commerce giant Taobao, which was founded on May 10, 2003​​.

Taobao emerged as a defensive strategy against potential C2C competition from eBay’s Chinese platform, Eachnet​. Taobao’s innovative strategies, such as introducing Alipay to ensure secure transactions, helped it secure a substantial market share.

On the 20th anniversary of its founding, Taobao is set to host the most significant 618 Shopping Festival to date. The festival’s evolution mirrors the transformative growth of e-commerce, driven by platforms like Taobao, which have revolutionized how people shop and interact with retailers.

For 2023, Taobao’s strategy for the 618 Shopping Festival revolves around transforming consumers into creators.

In an era where user-generated content has become integral to online engagement, Taobao aims to elevate the shopping experience beyond a simple transaction. This shift aligns with the broader trend in e-commerce, which has been accelerated by the global pandemic, towards more interactive and personalized shopping experiences.

Regarding impact on China’s economy, the 618 Shopping Festival’s contribution to Alibaba’s total revenue is significant​.

The event has grown exponentially since its inception, reflecting the rapid growth of China’s e-commerce sector. The 2023 edition of the festival is expected to further boost this growth trajectory, given the increased scale and novel consumer engagement strategies planned for this year.

The allure of low prices has always been a critical characteristic of online shopping festivals. However, in recent years, the price war has extended from festival periods to daily transactions, with short-term subsidies transitioning into long-term ones.

This shift has led to debates around the necessity of these online shopping festivals, especially as low prices have become somewhat of a norm in the aftermath of the pandemic.

Yet, low prices often come with certain preconditions or basic requirements. For instance, JD.com’s low prices have traditionally been established on multi-item discounts.

However, this year’s 618 Shopping Festival may improve the quality of service (such as half-day delivery service by Cainiao) and lower the threshold for discounted prices based on purchase quantity.

This approach focuses on the keyword “low price,” enhances service quality, and broadens the customer base. Despite low prices becoming a norm, festival periods offer an upgraded shopping experience compared to ordinary days.

In the current environment, improving the return on investment (ROI) for marketing communications remains a significant challenge for the entire industry. This challenge is primarily due to the broader economic environment, which has led to a trend of consumption downgrade.

The biggest dilemma is identifying target customers and stimulating consumer enthusiasm in challenging circumstances. The difficulties in content creation for product promotion and fulfillment of product promises play a significant role.

While merchants have adopted live streaming and digital marketing, attracting traffic in a fiercely competitive market using forms the audience enjoys is a major challenge.

Another concern is maintaining operations after traffic conversion, such as improving the customer experience (product quality and fulfillment, after-sales service, etc.). The entire process involves a long chain of stages, each demanding high professionalism and the ability to respond flexibly to market changes.

As the 618 Shopping Festival approaches, how should merchants prepare in advance? It is crucial to ensure sufficient preparation for product stock and transport capacity. For product inventory, merchants should rely heavily on data-driven predictions to stock up sufficiently in advance.

This preparation should not only be adequate in terms of quantity but also detailed in terms of warehouse distribution and logistics delivery.

At the end of 2022, during the Double 12 shopping festival, some users received their goods only after a month, leaving a bitter taste about the “express” delivery.

Most major platforms have deployed highly automated and intelligent warehouse logistics systems in key consumer markets. Barring uncontrollable factors such as adverse weather, delivery delays should be less frequent.

The issue during the 2022 Double 12 festival was partly due to the widespread transmission of the pandemic. Given the current state of pandemic transmission, a similar situation is unlikely to occur.

Nevertheless, express delivery companies should prepare and plan equipment maintenance, debugging, and personnel deployment. Platforms and merchants should prepare and plan sufficiently for sales predictions and stock-up.

618 Sales

This year no specific GMV or sales data are released from any major e-commerce platforms in China.

Alibaba Group’s Taobao and Tmall Business Group recorded an unprecedented level of merchant participation in China’s mid-year shopping festival, the 6.18, held from May 26 to June 20, spotlighting positive signs of Chinese consumers’ post-pandemic spending prowess.

Data released by Taobao & Tmall on Monday exhibited a paradigm shift in consumer behavior, particularly a surge in livestreaming viewership and short video consumption.

During the 6.18 festival, the daily average of short video views on Taobao, a consumer-to-consumer marketplace, increased by 113% from the previous year. Daily short-form video releases from influencers and Taobao merchants have increased by 200% and 55%, respectively, year over year.

Moreover, the festival witnessed a 139% year-over-year increase in content creators initiating livestreaming on Taobao. Consumers’ viewing time on the app doubled, demonstrating the growing influence of digital content in the e-commerce landscape.

The Gross Merchandise Value (GMV) of merchants reportedly swelled two to three-fold year-over-year. A total of 305 brands achieved sales above RMB 100 million ($13.99 million) just after the stroke of midnight on June 18.

Additionally, over 2.56 million small- and medium-sized enterprises (SMEs) outperformed last year’s festival, with 1.18 million SMEs each surpassing a GMV of RMB 10,000.

The festival also shed light on new consumer trends, with items like watersports shoes, suitcases, and sunscreen masks being the hot favorites. Around 180,000 customers purchased watersports shoes, while suitcases and sunscreen masks were snapped up by 1.65 million and 930,000 people, respectively.

Apple, which held a rare livestream and offered discounts on its products, including the iPhone 14 Pro and Apple Watch Series 8, saw their broadcast attract 1.3 million viewers and collect 300,000 likes within the first hour.

In this year’s 6.18 shopping festival, video-sharing platform Bilibili saw a surge in its e-commerce advertising revenue, which jumped by more than 400% year-on-year.

Product promotion is becoming a new revenue growth engine for both Bilibili and its content creators, with the number of promoters more than tripling compared to last year’s 6.18.

As the consumption and transaction ecosystem thrives, the number of promotional videos on the site has increased nearly eightfold year-on-year, while the number of promotional livestreams has grown almost 7.5 times over the same period.

During the 6.18 period on Bilibili, the number of content creators who received orders from advertisers through Huahuo increased by over 40% year-on-year.

According to data from the “Spark Program,” which is linked to the Taobao Union (Taobao’s affiliate program), in industries such as home decor and cosmetics, Bilibili accounted for more than 70% of new customers for merchant shops.

Zhihu, a Chinese question-and-answer website, saw a 155.1% year-on-year increase in queries related to “how to choose products.” By the end of May, the volume of content related to “618” on Zhihu had increased by 272% month-on-month, while search volume had risen by 240% over the same period.

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Double 11 (Singles’ Day) Shopping Festival 2021: Alibaba Tmall GVM hit US$84.54 billion https://www.chinainternetwatch.com/32640/double-eleven-2021/ Fri, 12 Nov 2021 07:05:54 +0000 https://www.chinainternetwatch.com/?p=32640 Would Double 11, the biggest shopping event in China, remain the most important shopping festival in 2021? The total amount of GMV this year will be twice that of 2019, reaching about US$85 billion, according to App Annie’s forecast.

Alibaba Tmall Double 11 Shopping Festival

Alibaba Group kicked off its Tmall Double 11 Shopping Festival 2021 on 20 October 2021. This is Alibaba’s 13th annual Double Eleven shopping festival in China with an emphasis on sustainability and inclusiveness.

Tmall Double Eleven Shopping Festival
Tmall Double Eleven Festival

This year marks the largest Double 11 Festival to date, with a record 290,000 brands participating. Alibaba Tmall is offering more than 14 million deals to over 900 million consumers in China. Double 11 2021 will once again have two sales windows – the first will be from November 1 to 3, and the second will be on November 11, on the day of the main event.

Livestreaming will be a key consumer engagement mechanism for brands and merchants to build awareness and drive sales. Starting on October 20 throughout the Festival, Taobao Live will feature 700 leading KOLs, celebrities and brand representatives in livestream sessions.

In addition, Taobao will roll out a new feature for users to share their “shopping cart” items with friends and family, creating a more social shopping experience.

Taobao app introduced an option for “senior mode“, a new feature designed to make the user interface more accessible for senior citizens.

It offers voice-assisted technology, simplified navigation, larger font size and icons. The app homepage also offers games for elderly users to unlock special discounts for groceries, making the experience more engaging for the silver generation.

Consumers are encouraged to share their “Goods for Good” purchases with their friends and family, and Alibaba will make a RMB1 donation for every successful social media share.

Launched in 2006, Alibaba’s “Goods for Good” program enables merchants to donate a portion of their sales to charitable organizations of their choice, while consumers can support their favorite charitable causes through their purchases.

The donations from this year’s Double 11 Festival will provide support to three major beneficiary groups: elderly citizens living in solitude, “left-behind children” in remote areas and low-income workers.

Tmall Double 11 Pre-sale

At 8 p.m. on October 20, Tmall Double 11 officially opened the pre-sale. This year, Tmall’s Double 11 will collectively discount 14 million products, of which all the popular products in 1000 brand flagship stores will be subsidized to 50%.

According to Taobao live streaming data, Li Jiaqi, one of the top anchors, listed 439 products on the evening of October 20. The cumulative transaction value of the live broadcast room is as high as 11.5 billion yuan, and the estimated sales volume is 37.71 million.

In addition, the maximum sales volume of a single product was 1.8777 million yuan, the maximum sales value of a single product was 389 million yuan, the average customer purchase was 306 yuan, and 2.83 million new followers.

Another top influencer Viya started live streaming at 12:55 on October 20, with a cumulative live streaming duration of 14 hours and 28 minutes. The total sales reached 8.533 billion yuan and the average customer purchase was 317 yuan.

There are 499 products listed and the estimated cumulative sales volume is 26.89 million. The maximum sales volume of a single product is 605,600, and the maximum sales value of a single product is 490 million yuan.

Alibaba Tmall Double 11 Sales/GMV

In 2021, Alibaba’s Tmall Double 11 shopping festival achieved a new record of US$84.54 billion in gross merchandise volume.

More than 2.5 million consumers purchased green products on Tmall. Tesla, for example, sold more charging stations for its electric cars within the first minute on November 11 than it had during the entire festival last year.

JD Double 11

Presales

On October 20, the 2021 JD”s Double 11, Singles Day Grand Promotion, began with the pre-sale rolling in at 8 pm. The number of customers who placed orders within the first four hours increased by nearly 40% compared with the first day of the pre-sale in 2020.

The first order delivered by JD’s on-demand “Shop Now” service was swiftly fulfilled within only 10 minutes.

According to JD, an increasing amount of young people joined the pre-sale as consumers aged 18-35 accounted for over 70% during the pre-sale period. Since many brands also opened pre-sales at 8 pm, they swiftly shattered the pre-sale record set on the first entire day of the pre-sale last year.

This shopping enthusiasm was fully ignited across China. Within the first four hours of the pre-sale, Guangdong, Jiangsu, and Beijing took the top 3 in order amounts; and when it comes to the product category, large appliances took the lead, followed by phones, sports shoes and bags, and facial care products.

Haier ranked the most popular brand out of all the large appliances during the pre-sale period, and Siemens came after.

On computers and digital products, hardware devices for education purposes came out strong.

Xiaomi, Huawei, and OPPO were also among some of the highly popular tech products, as the pre-sale order volume for Xiaomi phones in the very first hour exceeded that of the first entire day last year.

Within the first four hours of the pre-sale, order amounts of OPPO phones this year increased by 227% YoY.

This Singles Day, JD provided e-CNY (CBDC) red envelopes for users in 11 cities including Beijing, Shanghai, Shenzhen, Dalian, Xi’an, Chengdu, and more, in collaboration with China Construction Bank (CCB).

Users located in these cities, who have never opened an e-CNY account, can search “e-CNY” on JD’s app to get access to the activity page. The red envelopes can be used on JD’s e-commerce app to purchase first-party products.

JD Double 11 Sales

JD.com reported a record-breaking Singles Day Grand Promotion on November 12, 2021, with transaction volume totaling RMB 349.1 billion yuan at midnight of November 11, ending the 11-day promotion that started from 8 pm on October 31.

The transaction volume of 31 brands surpassed RMB 1 billion yuan with Apple surpassing RMB 10 billion yuan.

Users from lower-tier markets account for 77% of all users for JD’s Singles Day Grand Promotion this year. JD has seen rapid growth of consumption from these markets in the categories of home appliances, medicine, and home decoration.

For example, the transaction volume of dishwashers and sweeping robots increased 2 to 3 times, with some smart home appliances even increasing 5 to 10 times.

Over 100,000 customers used e-CNY on JD’s app during the promotion period.

Xiaomi

During November’s Singles’ Day Shopping Festival, Xiaomi and Redmi brand smartphones together ranked No.1 in sales volume on Tmall.com, JD.com and Suning.com. The Group’s premium smartphones also ranked No.1 among Android smartphones priced above RMB4,000 on Tmall.com and JD.com.

In addition, during the shopping festival, the total sales volume of Xiaomi’s smartphones from its offline channels increased by more than 110% year-over-year.

Dossier: Double 11 (Singles Day)

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Game streaming platform Huya mobile MAU up 15% in Q3 2021 https://www.chinainternetwatch.com/31073/douyu-huya-updates/ Wed, 10 Nov 2021 08:05:53 +0000 https://www.chinainternetwatch.com/?p=31073 Huya’s total net revenues for the third quarter of 2021 increased by 5.7% to RMB2,975.5 million (US$461.8 million), from RMB2,814.8 million for the same period of 2020.

Net income attributable to HUYA Inc. was RMB524.4 million (US$81.4 million) for the third quarter of 2021, compared with RMB253.0 million for the same period of 2020.

Non-GAAP net income attributable to HUYA Inc. was RMB180.0 million (US$27.9 million) for the third quarter of 2021, compared with RMB361.2 million for the same period of 2020.

The average mobile MAUs of Huya Live in Q3 2021 increased by 14.7% to 85.1 million, from 74.2 million in the same period of 2020. The total number of paying users of Huya Live in the third quarter of 2021 reached 6.0 million, compared with 6.0 million in the same period of 2020.

China eSports market overview and forecast

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Trends and drivers of China luxury market 2021 https://www.chinainternetwatch.com/31982/luxury-market-trends/ Tue, 01 Jun 2021 11:30:46 +0000 https://www.chinainternetwatch.com/?p=31982

Spending on luxury in China has rebounded strongly as restrictions to global travel have pushed Chinese consumers to make luxury purchases domestically rather than abroad. Growth for the mainland China luxury market is expected to climb by 48% to reach almost RMB 346 billion in 2020.

This growth has driven China to double its overall share of the global luxury market in 2020, with further growth expected through 2025, according to a joint report published by Bain & Company and Tmall Luxury Division.

The global luxury market shrank by 23% in 2020, however, mainland China’s market share nearly doubled, growing from about 11 percent last year to 20 percent in 2020.

This growth is likely to continue, putting the country on track to claim the biggest share of the global luxury market by 2025—even after the world economy returns to pre-pandemic levels.
Through the Covid-19 pandemic, we have seen the global luxury goods market shrink, as economic and social considerations have l...

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China online entertainment market briefing and top apps in 2021 https://www.chinainternetwatch.com/30854/online-entertainment/ Tue, 06 Apr 2021 08:06:56 +0000 https://www.chinainternetwatch.com/?p=30854

The user penetration rate of China pan-entertainment market (97%) is almost saturated, but the user stickiness is still further improving, among which the growth of short video industry is the most prominent.

This market briefing covers multiple sectors including online video, short video, music, podcast, live streaming, and gaming.

Compared with mobile gaming and digital reading, short video, online video, and mobile music have higher mobile user penetrations of 75.2%, 75.1%, and 62.7% respectively.

The unique device of China online entertainment market by segments

The number of online gaming users grew to 518 million in 2020, accounting for 52.4% of total internet users. Mobile gaming users grew to over 516 million.

China has over 658 million online music users in 2020, 66.6% of total online users.

Online videos users reached 926.77 million in 2020, close to 94% of total onli...

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How WeChat empowers large retail chains for private traffic https://www.chinainternetwatch.com/31797/private-domain-traffic-retail-wechat/ Wed, 31 Mar 2021 02:07:08 +0000 https://www.chinainternetwatch.com/?p=31797

Most large retail chain enterprises in China operate multiple WeChat mini-programs, and each mini program carries different businesses or functions. Watsons, for example, operates 10 mini programs, including official "cloud store" (online shopping mall), Zhidepin (group buying), member center, and Zaomei Planet.

Convenience store chain Meiyijia operates 9 mini programs and IKEA operates 8 mini programs.

In the WeChat mini programs of retail chain enterprises, coupons, flash sales, and live streaming are the most common marketing methods. Of the 275 small programs surveyed by China Chain Store & Franchise Association (CSFA), 117 used coupons, 89 used flash sales, and 78 used live streaming.

In addition, retail chain enterprises pay more and more attention to the retention of mini program users. 31 of the top 100 retail enterprises are using the rebate points function to further retain users and improve user stickiness.

A small number of chain enterprises began to precipi...

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Highlights of China’s toughened measures against online markets https://www.chinainternetwatch.com/31753/online-market-supervision/ Wed, 17 Mar 2021 07:35:19 +0000 https://www.chinainternetwatch.com/?p=31753

E-commerce live streaming videos should be kept for at least three years
Special terms for personal information protection
It is strictly forbidden to force "picking one from two"
Online platform responsibilities

On March 15, China's State Administration of Market Supervision issued Measures for the Supervision and Administration of Online Market ("New Measures"), which will come into effect on May 1 in 2021.

The person in charge of the Internet Supervision Department of the State Administration for Market Supervision said that,
as an important department to implement the e-commerce law, the measures are of great practical significance to improve the regulatory system of online transactions, continuously purify the online transaction space, maintain the order of fair competition in online transactions, and create a safe and secure online consumption environment.
E-commerce live streaming videos should be kept for at least three years
New business models such as "s...

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China game live streaming revenues to double by 2021 https://www.chinainternetwatch.com/31031/game-live-streaming/ Mon, 23 Nov 2020 06:57:11 +0000 https://www.chinainternetwatch.com/?p=31031

Tencent proposed that the top two online gaming streaming platforms Douyu and Huya enter into a stock-for-stock merger, as a result of which Huya or its subsidiary would acquire each outstanding ordinary share of Douyu.

Is China's game live streaming market that lucrative? Let's dig into some data.

Game live streaming users dropped to 68.12 million in September 2020 from 80.6 million in Sept 2019. 60.3% of these users are between 19-24 years old and the majority (92.5%) male.

In 2019, China's live game streaming market grew rapidly, and the independent game live streaming platforms exceeds 20 billion yuan revenues. Huya revenues increased by 79.6% year-on-year and Douyu's 99.3%. It is expected that the overall market will expand to nearly 40 billion yuan by 2021 and 50 billion by 2022.

Live streaming remains the primary revenue source for game streaming platforms, accounting for 93.5% of total in 2019.

Live game streaming platforms in China reache...

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Short video market trends in China for 2020 (updated) https://www.chinainternetwatch.com/30397/short-video-trends/ Thu, 29 Oct 2020 12:00:39 +0000 https://www.chinainternetwatch.com/?p=30397

Internet traffic driven by short videos has become the new battlefield for many players in China. Content marketing enabled by short videos and live streaming has become an integral part of brand marketing, communication, sales, and operation strategies.

Take a look at China's short-video market status and be aware of differences between the top 2 platforms (TikTok and Kwai) in content categories, engagement, and marketing.
Development of the Short Video Market
Online video has a penetration of 94.5% in China internet users as of the first half of 2020, reaching over 888 million users.

Short video market saw fast growth in the first half of 2020 with almost 818 million users and a penetration rate of 87%.

In 2019, short videos stood out and became one of the fields that experienced the fastest growth in terms of usage time and user base. Currently, the DAUs of short video apps is almost twice as large as that of traditional online streaming videos.

In 2019, the r...

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How JD penetrates lower-tier cities with social e-commerce initiative https://www.chinainternetwatch.com/31332/jingdong-social-ecommerce/ Tue, 20 Oct 2020 12:03:32 +0000 https://www.chinainternetwatch.com/?p=31332

Jingdong (JD) has over 2 million WeChat groups for social e-commerce, which it claims to be the largest scale among e-commerce platforms. The pandemic has put it under the spotlight, as social e-commerce provided many individuals and brands with new opportunities amidst the pandemic.

Weiwei is a sales person at China’s leading travel agency China Youth Travel Service.

When travel came to a standstill at the height of the pandemic earlier this year, she stayed at home with nothing to do for months. Her income was significantly affected, and her financial stress increased.

She started to consider part-time work and soon discovered an opportunity to work as JD’s “shopping promoter” in WeChat groups to recommend high-quality products sold on JD to acquaintances and earn rebates.

With experience in sales and as a loyal customer of JD, Weiwei thought she could test the platform. In just two months, she earned over RMB 8,000 yuan working from home and greatly lifted her financial...

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